Director, Digital Supply Chain

Posted: 1/20/2018

Location: Universal City, California
Function: Marketing & Communications
Specialty: Digital Marketing, Web Production
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive


Role Summary/Purpose:
    Director, Digital Supply Chain: This leadership role is part of the Digital Distribution business segment of the Universal Pictures Home Entertainment group and is responsible for overseeing all technology development projects that are critical to evolving the digital supply chain pipeline from manually-supported operations to systems-based automation. This role will work closely with all internal and external technology service providers to define, develop, and deliver on the next generation content management and delivery platform solutions for digital distribution. The ideal candidate will be an innovative and results-driven leader who is both technically adept and personally passionate about advancing the digital distribution supply chain to achieve both technology and commercial goals and objectives.
Essential Responsibilities:
    Combine strong technical acumen with clear communication and stakeholder leadership to define strategic direction, drive product requirements, and manage tradeoffs on all technology development projects that impact the overall digital supply chainEvangelize the benefits of technology development and systems-based automation to improve efficiencies and reduce issues due to manual operationsEffectively communicate the impact of emerging technologies and industry trends on operational workflows and provide recommendations and solutions for how to adopt new standards and requirementsProvide technical feasibility and operational options for high-level business and commercial opportunities Leverage both internal and external technology resources and partners as well as evaluate new technology vendors, service providers, etc. to assist in build versus buy technology decisionsManage the technical product roadmap as it pertains to maintaining data integrity and prioritization of new feature releases for all relevant digital supply chain initiativesBe the lead technical project manager on special projects to launch new products, services, or platforms with a content ops and/or digital distribution supply chain componentBe the owner of all technical product documentation incl. use cases, specifications, architecture & flow diagrams, etc.Represent the digital distribution business unit on behalf of the studio in any cross-studio/retailer/industry forums as needed to identify new trends and help to define best practices for digital supply chain standards across the ecosystem


Basic Qualifications:
  • Minimum 5 years working in a technology development role to build, launch, and operate new technology products and services to enable a digital distribution business for media & entertainment
  • Minimum 5 years working with relevant technology services and distribution platforms for content delivery of both Film & TV product
  • Experience as a Technical Lead/PM to define, develop, and deliver on large, consumer-facing digital products or projects from concept to launch and including support for maintenance and post-launch operations
  • Direct experience working with content/media systems for managing rights, titles, and related digital assets including A/V components, metadata, artwork, etc. for distribution
  • Direct experience working with internal and external technology service providers, vendors, etc.
  • Proven ability to work with both technical and non-technical teams and executive stakeholders to communicate strategy, direction, and status of technology and operationally-focused projects and initiatives
  • Must be able to show examples of work including presentations, documentation, and any other artifacts that clearly demonstrate professional leadership and proficiency in day-to-day operations & technology management for digital products and services.
  • Experience with a variety of technology development methodologies including waterfall, agile, etc. including the use of any product/project collaboration tools such as Jira, Kavi, Rally, Confluence, Basecamp, etc.

    The successful candidate will have a proven track record demonstrating the following qualifications:

  • Ability to work in a fast paced environment with continuously changing priorities and large distributed teams
  • Highly organized with exceptional teamwork and client management skills
  • Exceptional attention to detail and ability to establish team workflows and maintain standard operating procedures by team members
  • Strong technical written/verbal communication, documentation, and presentation skills
  • Ability to build strong and lasting relationships both internally within the organization and with external vendors

    Eligibility Requirements:
  • Interested candidates must submit a resume/CV through nbcunicareers.com to be considered (note job#: XXXXX).
  • Must be willing to work in Universal City.
  • Must be willing to take drug test and submit to a background investigation.
  • Must have unrestricted work authorization to work in the United States.
  • Must be 18 years or older.
  • Must have a valid driver’s license.

    Desired Characteristics:
  • Experience in the transactional marketplace for digital including EST, VOD, SVOD, etc.
  • Experience with digital media specifications, e.g.: EMA Avails, EIDR, etc.
  • Experience with digital media/assets/formats, e.g.: SD/HD/4K UHD, closed-captions, sub/dub, etc.
  • Experience with establishing and maintaining data standards and integrity within both internal closed systems and cross-industry ecosystems

    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

  • We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

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