Manager, Operations Research - NBCSports - GolfNow

Posted: 2/14/2018

Location: Orlando, Florida
Function: Sales & Business Development
Specialty: Business Development, Sales
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive

The Manager of Operations Research is part of GolfNow’s Revenue Management team. The manager will be responsible for developing and managing science based revenue management systems that focus on Price Optimization, Inventory Management, Marketing Optimization/Measurement and Revenue and Operations Forecasting.

Job Duties
  • Utilize statistical modeling and mathematical optimization models to develop and refine revenue management models congruent to the evolving business on an ongoing basis. This will include internal model development along with collaboration on vendor developed solutions.
  • Collaborate with the Information Technology & Data Analytics team for implementing the finalized revenue management models into production.
  • Train revenue managers on the revenue management models and how to best incorporate the system recommendations into pricing decisions.
  • Establish, monitor, communicate, and apply performance KPIs for the revenue management models.
  • Troubleshoot forecast and optimization anomalies to explain and/or refine models to reduce these anomalies.
  • Assist in developing revenue-enhancing strategies to drive optimal decision making and to increase operating cash flow.

  • Basic Qualifications
  • Master’s Degree in Industrial Engineering, Operations Research, Management Science, Mathematics, Statistics or equivalent is required.
  • Strong critical thinking, problem solving skills and ability to work through complex problems.
  • Minimum of 2 years of experience in the field or related area.
  • Experience with statistical and optimization modeling.
  • Experience with data & analytics tools such as SQL, SAS, or R.

    Additional Job Requirements
  • Interested candidate must submit a resume/CV through to be considered (note job #:39099BR)
  • Must be willing to work in Orlando, FL

    Desired Qualifications
  • PhD Degree in Industrial Engineering, Operations Research, Management Science, Mathematics, Statistics.
  • Prior experience with designing, developing, testing, implementing, and training of scientific revenue management systems.
  • Familiarity with the golf industry.

    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

    GolfNow, a division of Golf Channel is the internet’s largest online tee time reservation service, trusted by more than 1.5 million golfers. Using leading-edge technology, GolfNow provides more ways for golfers to stay connected to their favorite golf courses and tee times through the web, e-mail and mobile applications. As a partner to golf courses, GolfNow provides turnkey solutions to their operations ( with the main areas of focus on:
    • Online marketing and distribution of tee times
    • Web hosting, development and customer management solutions
    • Revenue optimization, database expansion and other course products

  • We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

    Work With Us