IT Support Specialist

Location
New York City, New York
Salary
Competitive
Posted
Jul 05, 2018
Specialty
Customer Support
Level
Entry Level
Metro Area
New York
Duration
Full Time

IT Support Specialist

American Media, Inc. is seeking a qualified IT Support Specialist to provide technical assistance and support to our end users. Experience working in the publishing industry with a strong knowledge of, but not limited to: Adobe Products, Microsoft business applications and working with Active Directory is preferred. This role requires a persistent and dependable work ethic with strong customer service skills in a highly collaborative environment working with other skilled professionals. 

Responsibilities
•Provide helpdesk support and resolve problems for end users.
•Monitor and respond quickly to requests received through our internal ticketing system.
•Responsible for the maintenance and operations of computer systems including, but not limited to: Macintosh, PC’s, Printers, Tablets and cell phones.
•Responsible for imaging and equipment deployment.
•Assume other duties as assigned.
 

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