Digital Marketing Content Manager

Location
Atlanta, Georgia
Salary
competitive
Posted
Jul 11, 2018
Metro Area
Atlanta
Duration
Full Time

Description

Summary:

The Digital Marketing Content Admin will be responsible for understanding and working within a team to maintain and enhance our entire online web presence. The ideal candidate will be a combination of a content creator, with technical skills to create & implement HTML, Graphics and Javascript code on the Adobe Experience Manager/CQ web platform. The candidate will also be working with the team creating and implementing A/B testing scenarios as well as the subject matter expert on our Adobe Experience Manager Content Tool.

Responsibilities:

  • Assume complete ownership for assigned areas and be responsible for accurate presentation as displayed to consumers

  • Keep the product/service specifications, pricing and additional information up-to-date for assigned areas of our website

  • Ensure accurate and coherent product and service content on the websites

  • Maintain content integrity on websites, conducting random audits of live site content

  • Solve problems and develop solutions to content issues and customer satisfaction concerns

  • Work with team members to put together and implement A/B testing scenarios

  • Maintain communication between the sales and marketing teams pricing and presentation

  • Post content on the website within SLA requirements, in accordance with the overall design and content strategy

  • Add, remove and edit information on a daily basis

  • Maintain and implement changes and updates to product descriptions, prices, images, and specifications reflecting latest promotions and offers

  • Perform Legal Audits per Cox Customer Legal and Regulatory Guidelines as well as FCC/FTC Regulations

  • Provide regular updates to management

  • Develop procedures for adding/editing product content and maintaining a system of notifications

  • Develop procedures for measuring successes and challenges in both external implementations and internal processes

  • Report on and provide detailed analysis on SLA timeframes

Qualifications

Minimum:

  • 7+ years of experience required in related field (i.e. Marketing, Sales, Sales Operations, etc.);  5+ years of experience required if candidate possesses a related advanced degree.

  • Experience with Adobe Experience Manager/CQ or other content management tools required

  • HTML, Javascript, and Web Development skills highly recommended

  • Adobe Marketing Cloud product suites (including but not limited to Test & Target, Analytics & Audience Manager) experience preferred

  • Commitment to quality, organization, and attention to detail

  • Team player who can work independently with minimal Supervision and demonstrate initiative, ability to prioritize tasks, and follow up as needed

  • Capable of managing multiple tasks and working cross functionally with other departments

  • Strong reasoning/problem solving and analytical skills

  • Ability to quickly grasp business concepts and processes, including the company’s supply chain, Ecommerce and inventory management operations

  • Excellent listening, verbal, and written communication skills with ability to be effective at all levels of the organization

  • Understanding of Internet operations and content production is essential

Preferred:

  • BS/BA degree in related discipline strongly preferred              

  • Background in Business Analysis, Training and/or Marketing recommended

  • Recommended 3-5 years’ work experience in a detail-oriented position, preferably with a high degree of Ecommerce exposure



About Cox Communications

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.



Organization: Cox Communications, Inc.

Primary Location: US-GA-Atlanta-6205-B Peachtree Dunwoody Rd

Employee Status: Regular

Job Level: Manager/Senior Manager

Shift: Day Job

Travel: Yes, 5 % of the Time

Schedule: Full-time

Unposting Date: 2018-07-24

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