Indirect Retail Sales Associate

San Diego, California
Oct 18, 2018
Metro Area
San Diego
Full Time


Do you have what it takes to be the face of Cox Communications andrepresent our outstanding products in top national and local retailers? In thisrole, you'll be the link between customers and the Cox products that connectthem to their family, friends and the world!

At Cox, we connectpeople to the things they love. Now we’d like to connect with you. CoxCommunications is looking for sharp talent to join our teamand be the voice of our brand.

As an IndirectRetail Sales Associate, you will play a pivotal role in the continued stabilityand growth of our organization, by serving as a front-line ambassadorof the Cox brand. Working in a third party retailer, you will guide customersthrough the purchase decision, installation process and education of Coxproduct and accessory offerings while providing an exceptional customerexperience.   

This isthe perfect career opportunity for sales-driven individuals with anentrepreneurial spirit. Unleash your potential with Cox Communications as an Indirect Retail Sales Associate.Keep reading to learn more and apply today!

AtCox Communications, our employees are our most important resource. To demonstratethe value we place in our employees, we offer:

  • Competitivebase salary plus unlimited commission potential
  • Generousbenefits to include healthcare day one, paid time off and 401(k) matching
  • FreeInternet and other Cox discounted services
  • Careerdevelopment programs and ongoing training, including tuition assistance
  • Futurecareer growth and promotional opportunities

Primary Responsibilitiesand Essential Functions
  • Ensures individual sales, revenue, and customer experience targets are met
  • Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers’ wants and needs
  • Provides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presence 
  • Executes promotions and campaigns designed to increase brand equity and achieve sales objectives
  • Ensures sales area remains well merchandised, clean, and visually appealing at all times
  • Participates in workshops, special events, and product demonstrations to drive customer loyalty
  • Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store
  • May be required to work in other locations that are in proximity to ‘home store’ to meet the needs of the business
  • Provides support for other sales agents as needed to ensure optimal customer service
  • Assists with other duties as requested
  • HS diploma, GED or relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Computer literacy with an aptitude for learning communication products and services
  • Must have reliable, consistent transportation and ability to work at a variety of retail locations
  • Track record of high individual performance with demonstrated financial result in sales and retention
  • Strong interpersonal and communication skills to effectively sell products using a solutions-based approach
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Ability to lift 25-50 pounds to help manage stock room inventory
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
  • 1 or more year of experience preferred in related field (i.e. Sales, Retail Sales, etc.)
  • AS/AA or Technical Certification in related discipline desired
  • Previous experience with store operational duties
  • Cash handling and previous billing system experience
  • Advanced knowledge of Cox products and services

About Cox Communications

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Organization: Cox Communications, Inc.

Primary Location: US-CA-San Diego-5159 Federal Blvd

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: 2018-10-22

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