Senior Digital Media Sales Representative North GA

Location
Atlanta, Georgia
Salary
competitive
Posted
Jan 07, 2019
Specialty
Account Management
Metro Area
Atlanta
Duration
Full Time

The Dealer Success Consultant is responsible for retaining, advocating and growing a portfolio of franchise and large independent automotive dealers. They will offer creative solutions to help dealers reach their business objectives and provide insights to Cox Auto Media Solutions Group (CAMSG) partners regarding key dealer business challenges. They will also reinforce the value of existing CAMSG Solutions and serve as the primary point of contact for CAMGS; this position owns, deepens and continually builds the relationship with the dealers they are responsible for.



Key Responsibilities:


• Ensure CAMSG solutions are meeting and exceeding dealer expectations


• Expand relationships with dealer partners to maximize revenue & minimize 


   cancellations; Work closely with assigned dealers to provide a consultative sales-


   assessment of their Internet advertising needs; own, deepen and continually build


   the relationship with their dealers.


• Reinforce value proposition with content


• Leverage qualitative and quantitative data to provide dealer insights


• Conduct quarterly business reviews


• Identify cross-sell and upsell opportunities within portfolio of assigned accounts via 


   Salesforce Customer Relationship Management system; Support Business


   Development Consultants and Engineers to discover, design and propose solutions to


   meet dealer objectives


• Advocate for assigned dealers during the implementation and on boarding of


   solutions


• Respond and route customer issues to the appropriate point of contact


• All other duties as assigned






• 3-5+ years proven experience in a revenue retention and account growth role

• Has completed relevant training requirements


• Previous experience working independently


• Ability to travel for meetings, training, etc.


• Valid driver license


• Demonstrated proficiency and knowledge in various technologies


• Exceptional verbal and written communication skills



Education Required:


• HS Diploma/GED required



Preferred Qualifications:


• Previous experience in the automotive industry


• Previous experience in media, advertising (preferably digital)


• Previous experience using a Customer Relationship Management system


• Previous experience meeting face-to-face with customers



Preferred Education:


• A bachelor’s degree in a related field is preferred (e.g. Marketing, Communications) 



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