Community and Public Affairs Specialist

Goleta, California
Jan 18, 2019
Metro Area
Full Time
Communications is the largest private telecom company in America, and we
proudly serve six million homes and businesses across 18 states. At Cox, we are
committed to creating meaningful moments of human connection, not only with our
products and services, but also with our career opportunities. Come connect
with us, and let’s build a better future together.

Public Affairs Specialist – Santa Barbara

  • Responsible for building and maintaining a positive image and reputation for Cox with key constituents by managing and supporting Public Affairs strategies and tactics with a special emphasis on community relations, communications, government affairs support, employee engagement and event coordination in Santa Barbara as well as support to all Cox markets within California (San Diego, Santa Barbara, Orange County/Palos Verdes). Develops and implements programs that positively impact the community and reflect well on the company.
  • Acts as a liaison between Cox and nonprofit organizations, cities, chambers, community and private-sector partners to assess the organization's needs and match Cox's resources to those needs.  
  • Assists with external community and communications activities that provide valuable support to important local causes and organizations; helps support a positive company image as a strong community partner; supports the company's business goals; and showcases/raises awareness of Cox's residential and commercial products and services. 
  • Supports local, state, and national government affairs initiatives to protect the company from legislative/regulatory risks and ensure regulatory compliance. Responsible for Santa Barbara efforts to meet FCC compliance on Public Inspection Files and serves as a contact for the Public Inspection Files.
  • Provides support with content for print and electronic communications to promote and support Public and Government Affairs and the Cox Charities Foundation. This may include photography support, written articles, FAQs, press releases, ad copy, run of show, talking points and program ads.   
  • Supports planning and implementation of internal and external Public Affairs initiatives, programs, and events, including volunteer programs. Works closely with Community Relations Manager, Market Vice President, and other team members to provide logistical support, recruit volunteers, manage invitations & RSVPs, coordinate with facilities/venue and other vendors, and associated reporting.
  • Provides support for Cox Charities Foundation programs and initiatives including board meetings, membership drives, scholarship programs, nonprofit grants and other Foundation initiatives. Facilitates Foundation and employee meetings. Assists in the daily management of Cox Charities website. 
  • Coordinates and responds to grant requests from nonprofit organizations and manages follow-up communications. Serves as a point of contact with customers, public & internal business partners inquiring about sponsorships and community programs.
  • Executes plans and opportunities that benefit Cox Business, Marketing, Sales, and other business development prospects; cultivates relationships, and coordinates internal resources to increase revenue.
  • Organizes local involvement in broad company initiatives including but not limited to youth and education, technology and broadband adoption, diversity, inclusion, and conservation.  Represents the company at public, social, and business gatherings when needed. May include public speaking opportunities. 
  • Coordinates the monthly cross-channel public service announcement inventory and schedule and works with internal and external partners to maximize the asset opportunity.  
  • Responsible for coordinating hospitality opportunities in the Santa Barbara market, managing Public Affairs records, databases, and contacts, and fulfilling various reporting requirements. 
  • Responsible for supporting company and regional goals regarding Connect2Compete in the Santa Barbara market. Identifies program and partner opportunities, coordinates and attends connection events, and tracks and shares program success. 
  • Various other duties as assigned.



  • Typically requires BS/BA or Associates degree in related discipline (Government Affairs, Legislative Staffer, Public Agency)
  • 2-5 years of experience in related field. 
  • Must be detail-oriented. 
  • Must have strong communication, writing, verbal and presentation skills and an excellent working knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint), and other computer and online applications. Skills desired in desktop publishing, presentation and design tools, including Adobe Illustrator and Photoshop as well as Constant Contact and general database. 
  • Requires flexible schedule to attend meetings/events in mornings, evenings and some weekends. 
  • Occasional travel to other markets will be required. 


  • Spanish speaking 
  • Experience as a Legislative Staffer or Government Affairs for a PA firm (or similar)

Department/Organization Scope & Impact 

  • Fully competent, productive and professional contributor, working independently on larger, moderately complex projects/assignments that have direct impact on department and area results. Ability to work in a fast-paced, multi-tasking environment and transition easily between projects. Ability to quickly turn around quality copy with tight deadlines.
  • Problem Complexity - Performs full range of standard professional level work that typically requires processing and interpreting. Identifies problems and possible solutions and takes appropriate action to resolve more complex, less clearly-defined issues.
  • Demonstrates skill in research and data analysis techniques by resolving missing/incomplete information or inconsistencies/anomalies in more complex research/data.
  • Autonomy - Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues; work reviews typically involve periodic reviews of output by supervisor and/or direct 'customers' of the process.
  • Knowledge - Possesses and applies a broad knowledge of principles, practices, and procedures of particular field of specialization to the completion of moderately complex assignments. Solid knowledge of organization's technologies and practices.
  • Influence/People Leadership - Strong interpersonal communication skills with a wide variety of individuals in may levels of authority both internally and externally. Possess and apply ability to build and work in cross-functional teams.  May provide general guidance/direction or train junior level support and professional personnel
  • Cox Communications, Inc. and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview.

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.  Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.  Cox is not responsible for any fees or charges associated with unsolicited resumes.

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