Communications Manager, Media and Public Education

20006, Washington D.C.
Competitive salary and generous benefits package
Jan 23, 2019
Metro Area
Full Time

Position Summary

The Communications Manager is responsible for coordinating and managing The Arc’s strategic messages and enhancing The Arc’s profile in traditional media and social media; building relationships; and managing The Arc’s public education resources. The Communications Manager must possess strong media and public relations skills, be an exceptional writer, be able to multi-task, and advise senior management and the CEO on high profile, public facing issues with limited supervision, while mentoring one or two junior staff. This position will report to the Senior Executive Officer of Marketing and Communications.

Media responsibilities for this position include the maintenance and implementation of communications plans for The Arc and all national initiatives; fielding incoming media inquiries and creating media opportunities for The Arc; development of talking points; writing and dissemination of press releases; creation of custom press lists; ongoing work with partner organizations; and media training for staff and Board members. Under direction of the SEO, the Communications Manager will assist with overall strategy and manage communications for certain national initiatives including federal public policy, the National Center on Criminal Justice and Disability (NCCJD), and Wings for Autism.

The Manager must have a keen media sense and experience making quick decisions on sensitive topics. The successful candidate will have experience pitching the media, writing under a deadline, and dealing with crisis communications situations. Additional responsibilities include working with the Marketing Team to implement their online movement/engagement strategy.

Public Education responsibilities will include writing of sensitive public facing content for a variety of online and print channels and leading the writing and editorial process for publications.

Essential Job Functions

  • Assist the Senior Executive Officer in all communications related tasks
  • Implementation of The Arc’s national media strategy for a variety of The Arc’s national initiatives
  • Coordinate media relations for The Arc, responsibilities including but not limited to: responding to media inquiries; generating story ideas; attending press events; providing on and off the record background to reporters; coordinating interviews; and handling local media inquiries/crisis communications for chapters of The Arc
  • Write letters to the editor, op-eds, speeches and other documents, as appropriate
  • Lead the content development and editing process for print newsletter, several e-newsletters and the Annual Report
  • Collaborate with the Marketing and Communications Services Team to implement integrated public education strategies and increase The Arc’s digital footprint
  • Work on crisis communications situations on the local and national level
  • Work cross-departmentally to serve the communications needs of the organization
  • Mentor and provide direction to members of teams they lead
  • Other duties as assigned within the scope of responsibility and requirements of this job

Essential Job Requirements 

  • Bachelor's Degree required.
  • 5+ years of professional experience, including working with the media.
  • Excellent interpersonal skills and superior writing skills.
  • Exposure to public policy issues and current events in the I/DD community highly preferred.
  • Proven effectiveness in previous media and communication initiatives.
  • Experience on Capitol Hill or relevant federal agency highly desired or relevant public policy experience.
  • Demonstrated good judgment in breaking news situations.
  • Ability to work cross-departmentally will multiple teams.
  • Experience relationship building with external partners and organizations.
  • Must be able to manage multiple tasks simultaneously in a fast-paced work environment and meet deadlines.
  • Works well under pressure, self-motivated, and a strong team player.
  • Experience with PR databases such as Cision and Meltwater required.
  • Computer proficiency, including Word and Excel required; HTML also a plus.

How to Apply:

Applications are accepted online only. To apply to this position visit the link provided.

The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

When an applicant with a disability needs an accommodation to have an equal opportunity to compete for a job, they may request it orally or in writing (please visit the contact us page on the web;

About The Arc:

The Arc is the largest national community-based organization advocating for and serving people with intellectual and developmental disabilities and their families. We encompass all ages and more than 100 different diagnoses including autism, Down syndrome, Fragile X syndrome, and various other developmental disabilities.

With nearly 700 state and local chapters nationwide, The Arc is on the front lines to ensure that people with intellectual and developmental disabilities and their families have the support and services they need to be fully engaged in their communities. The Arc works with its federation of state and local chapters to create an impressive network of human service agencies ensuring they have the strongest civil rights advocates promoting and protecting their needs at all levels.

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