Digital Communications Coordinator

Boston, Massachusetts
56,947.00 - 74,031.00 Yearly
Feb 19, 2019
Metro Area
Full Time

The Massachusetts Gaming Commission (MGC) is seeking to hire a Digital Communications Coordinator.  The Digital Communications Coordinator is an essential part of the Communications Team and manages the gaming commission’s day-to-day social media and web strategy. This position requires close coordination with the Director of Communications to facilitate all aspects of external and internal communications. The successful candidate must be tech-savvy and possess a strong knowledge of multimedia production, digital marketing and communications strategy.


Duties and responsibilities include, but are not limited to, the following:


  • Implement effective digital strategies across multiple platforms to enhance public engagement, support transparency  and raise overall awareness of MGC’s work

  • Execute the production of MGC’s live stream for public meetings, news conferences and events

  • Storyboard, shoot, edit and distribute video segments featuring MGC news and programs

  • Maintain the agency’s website, including required timely posting

  • Maintain MGC’s intranet site MGCConnect and generate engaging content about MGC employees, initiatives, and events

  • Develop high-quality graphic design for distribution on agency websites and social media  

  • Generate, edit, publish and share engaging visual content on a daily basis that promotes and supports work across MGC departments and divisions

  • Design brochures, signage, and collateral for MGC use

  • Assist with branding and marketing campaigns for MGC initiatives, e.g., GameSense, PlayMyWay, Fair Deal

  • Create and distribute a monthly newsletter

  • Manage digital marketing initiatives and direct email campaigns

  • Track analytics and measure performance of digital content to inform decision-making and communications strategy

  • Seek opportunities for improvement and suggest new projects

  • Assist with the development of overall communications strategy and key messaging

  • Assist with the facilitation of press conferences and media interviews

  • Assemble, maintain and distribute a daily compilation of relevant news articles

  • Assist with the gathering of briefing materials for events and speaking engagements

  • Direct, ensure and maintain the consistent quality of MGC’s brand standards and identity


  Skills and Qualifications:

  • Strong writing, editorial and communications skills

  • Ability to multi-task under tight deadlines while maintaining attention to detail

  • Demonstrated ability to work in diverse teams and drive projects independently

  • Excellent organizational skills, including ability to juggle multiple assignments and excel in a highly visible, high-pressure environment

  • Knowledge of and experience in social media and electronic communications, required

  • Experience shooting, storyboarding, and editing video (live video production strongly preferred)

  • Experience with WordPress or similar web software

  • Experience with Adobe Creative Suite strongly preferred

  • Experience with graphic design (Photoshop, Illustrator, InDesign) strongly preferred

  • Experience with motion graphics (AfterEffects) preferred

  • Experience with Google Analytics preferred

  • Experience with email marketing software like Constant Contact preferred

Experience, Education, and Training: 

  • Bachelor's Degree in Communications, English, Journalism, Public Relations, Digital Marketing, Business or related field, required

  • Minimum of 3 years related experience required

Along with a resume and cover letter, please submit a portfolio including video and/or graphic design projects. 

Salary is commensurate with experience.

The successful candidate will be required to pass an extensive background check that includes a full credit check, CORI, drug screen, and fingerprinting.

The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011). Under the law, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor license in Massachusetts.

First consideration will be given to those applicants that apply within the first 14 days.

It is the policy of the Massachusetts Gaming Commission and the Commonwealth of Massachusetts to afford equal employment opportunities to all qualified individuals, without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local law.