Head of Business Intelligence - The Shops at NBCU
Location: New York, New York
Function: Sales & Business Development
Specialty: Business Development, Sales
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive
NBC Universal is one of the world’s leading media and entertainment companies. The Content and Commerce group at NBC Universal is creating innovative and unique digital consumer experiences that utilize the power of content to drive brand discovery and e-commerce sales for a wide range of partners.
We are building a robust and adaptable platform which will unlock commerce opportunities within the context of content in multiple mediums across a wide variety of digital platforms. The Head of Business Intelligence will have the opportunity to partner with the leadership team to set team KPIs globally as well as create a flexible data roadmap to support changing business demands.
The ideal candidate will have prior experience in rolling out and scaling business intelligence tools in a fast growing e-commerce environment. You have a breadth of knowledge, from media attribution modeling to customer journey mapping to customer segmentation and clustering. You are exceptional at prioritizing work, setting expectations and communicating to stakeholders. You love telling a story with data and creating actionable insights and are a strategic thinker, connecting the dots between data and financial results to create and advocate for your own strategies to drive growth.
Develop and Implement Data Roadmap
Align with merchandising, marketing, product and department leadership to define and develop the analytics roadmap for the department’s most important initiatives.Develop a strong working relationship with business partners and a deep understanding of their key business metrics, levers, strategy and goals.Automate reporting within the organization, helping all teams self serve data, create visualizations, and dashboard actionable KPIsCreate and maintain the BI roadmap and with actionable deliverables, using process (gantt charts, Jira) and documentation to keep things running smoothly.
Work Cross-Functionally to Forward Business Goals
In partnership with Finance & Accounting, streamline financial reporting within various systems and align business KPIsIn partnership with Marketing, develop an attribution model to create efficiency within cost of acquisition and extract actionable insights on what drives customer LTV through rigorous segmentationIn partnership with Marketing & Product facilitate the design, implementation, and analysis of A/B testing campaigns for paid customer acquisition audience development effortsIn partnership with Product, review new feature development and advise on data requirements for new initiatives
•5+ years of experience working in analytics or business intelligence for consumer facing e-commerce.
•Management experience, including success in building and scaling analytic teams
•Bachelors or Masters in Computer Science, Computer Engineering, Analytics, Mathematics, Statistics, Information Systems, Economics, Management or other quantitative discipline field with strong academic record preferred
•Demonstrated success developing an analytics roadmap and providing recommendations that direct business strategy and achieve both high impact results and innovative solutions
•Excellent communication and data presentation skills covering objectives, plans, status, roadblocks, and results with the ability to tailor communication style based on the audience
•Experience with common web analytics tools like Google Analytics, Heap Analytics, MixPanel, Adobe Analytics, etc.
•Collaborative, innovative, entrepreneurial leader
•Demonstrated ability to think strategically, innovatively, and creatively using sound business judgment and quantitative skills
•Proven ability to influence others
•Ability to prioritize and manage multiple responsibilities
•A deep understanding, and respect for retail business needs and culture
•A positive attitude and passion for building businesses; entrepreneurial drive and a self-starter mindset
At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.