Senior Technical Product Manager
- Full Time
Senior Technical Product Manager, PBS KIDS Digital
Team: PBD KIDS Digital
Status: Full-time/Project/Exempt (This position is fully funded through September 30, 2020, and could be renewed on receipt of additional federal appropriations approval through September 30, 2025)
The Technical Product Manager works with the entire PBS KIDS Digital team to manage the development of products and services developed under the Ready To Learn grant, which focuses on the development and dissemination of content across media and platforms to improve learning, with an emphasis on building science and literacy skills for children ages 2-8. The incumbent coordinates the activities of the cross-functional team that plans, develops and maintains the applications, Application Program Interfaces (APIs), Content Management Systems (CMS’s), databases, research tools and other services that PBS KIDS Digital products depend upon.
Essential duties include, but are not limited to:
- Work closely with executive stakeholders, product owners, designers, content managers, engineers, and other related parties to gather and prioritize requirements, and define and document vision with respect to PBS KIDS Digital products and services developed under the Ready to Learn (RTL) grant; manage internal and external project teams to ensure that product delivery occurs within time, budget, and quality assurance requirements.
- Develop, maintain, and effectively communicate roadmaps for technical products; ensure that roadmaps align with related schedules and requirements for grant deliverables such as content launches, research studies and reports.
- Provide project management to cross-functional teams involved in product development and research studies. Deliver high quality communication via several tools such as Slack, Pivotal Tracker, Email and Basecamp to keep multiple project teams on track.
- Manage development of applicable game development software and publishing tool set; coordinate with team members to support PBS KIDS producers and game developers in using products and evolving roadmaps to meet individualized project needs.
- Manage development of parent-facing products designed to augment and enhance a child’s experience of PBS KIDS content.
- Write statements of work and manage the contracting process for development vendors and research entities.
- Manage lifecycle for audience-facing and internal products.
- Coordinate with PBS staff, PBS member stations, and others to develop tools for local station communities.
- Oversee development of prototypes of future products and/or product features. Plan and manage usability testing of audience-facing products and prototypes.
- As appropriate, evaluate partnerships with external vendors, assessing efficiency and effectiveness; make related recommendations to senior management.
- Stay abreast of industry best practices and trends.
- Manage project budgets and outside contractors as needed.
Requirements for success:
- Five years’ experience in digital product management or software development.
- Bachelor’s degree in Computer Science, Educational Technology or related field. An equivalent combination of education and experience may be considered. Master’s degree a plus.
- Experience managing complex projects on aggressive timelines
- Experience with early elementary education and/or childhood development, particularly as related to educational online resources, a plus.
- Experience interfacing with researchers and contributing to research studies a plus.
- Experience developing interactive learning products for kids a plus.
- An equivalent combination of education and experience may be considered.
- Knowledge of product management methodologies such as Agile
- Good understanding of databases, content management systems,and web analytics tools
- Knowledge of mobile and web game technologies, hybrid native apps (HTML5, Cordova, Crosswalk), iOS, and Android
- Knowledge of API development and API specifications
- Knowledge of continuous integration and continuous development
- Excellent communication and interpersonal skills
- General knowledge of and strong interest in early childhood education
- Strong management skills, including ability to work with internal and external content managers, technologists, and designers
- Superior organizational skills, attention to detail and follow through
- Ability to serve as a resourceful, self-directed, and a creative problem-solver who can meet aggressive, overlapping deadlines
PBS is an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities