Sr. Director, Creative Operations

Posted: 4/17/2019

Location: Universal City, California
Function: Marketing & Communications
Specialty: Branding, Digital Marketing, Social Media
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive


Position Summary:
Leads global operational strategies as an enterprise leader to drive efficiencies and productivity for the overall Franchise management organization including how work is resourced, financed, managed and deployed globally.

Develops and implements overarching operational strategies and tools that guide the organization, defines and shapes the overall process, ensuring exceptional partnerships and communication across the enterprise.

Shapes best in class culture which promotes creativity, efficiency and partnership. Strong leader who partners well across the organization to deliver best in class operational excellence.

Essential Duties and Responsibilities:
  • Ability to understand and articulate creative vision supporting the business goals.
  • Strategic operational partner with creative leadership and head of operations
  • Facilitate meetings with key stakeholders and executives to present creative strategy & design aligning to the business brief.
  • Provide timely communication to business partners outlining next steps, timelines, etc to ensure alignment.
  • Facilitate creative changes based upon stakeholder notes and concerns.
  • Problem-solve issues that arise with timelines, budget, feedback, shift in direction and unplanned projects.
  • Leads creative teams, outside partners and provides mentoring and coaching for team.
  • Maintaining optimal balance for designers and managing external resource allocation based on budgets.


  • Basic Qualifications
    •Bachelor’s degree required
    •Minimum 10 years of experience required
    •Strong knowledge/understanding of technical aspects of Print and AV production required
    •Prior Project Management experience required.
    •Excel skill level 2 is a minimum requirement. Higher levels a plus.


    Eligibility Requirements:
    •Interested candidates must submit a resume/CV online to be considered
    •Must have unrestricted work authorization to work in the United States
    •Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program

    Desired Characteristics
    •Excellent written and verbal communication skills
    •Excellent organizational skills a must.
    •Excellent multi tasking skills required.
    •Knowledge of Photoshop, Illustrator and QuickTime Pro a plus.
    •Experience working with Creative Artists a plus.
    •Prior experience working with “C” level Executives.

    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.



    We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

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