Outside Account Operations Coordinator
- Full Time
position is responsible for working closely with accounts to coordinate
vehicles for sale, review work performed, ensure appropriate & timely sale
line-up, and ensure effective operational flow.
account relationships, maintaining effective communications and ensuring
customer requirements are met. Review
and update condition report; approve and audit vehicle repair report. Walk
vehicles with account representative and make recommendations for reconditioning
to increase vehicle value.Respond
to customer inquiries relating to vehicles.
Provide quality service and assist in resolving problems.Communicate
with Lot Operations and Recon departments to ensure appropriate movement of
vehicles to the shops and ensure timely completion of reconditioning. In
coordination with account representative, account administrator, and account
specific procedures prepare sale vehicle run process including run order,
scheduling, notice to customer account, etc.Work
with lot operations and quadrant coordinators to ensure appropriate scanning
and organization of account vehicles. Review
vehicles in sale line up, locate missing vehicles, and work with account representative
to ensure vehicles are ready for sale.
demonstrate safety commitment by following all safety and health
procedures and modeling the behaviors related to such. Actively
participate in support of all safety activities aligned with Safety
other duties as assigned by management.
Diploma or equivalent required.
Prior experience in vehicle reconditioning, general auto body
knowledge, etc. helpful.Valid Driver’s License and safe driving record required. Ability to drive vehicles with standard and automatic
computer skills and the ability to utilize a portable terminal, brick, etc.
communication and organization skills required.
providing excellent customer service essential.
About Cox Automotive
Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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