Strategic Account Manager

Location
New York, New York
Salary
competitive
Posted
May 14, 2019
Specialty
Account Management
Metro Area
New York
Duration
Full Time


Gamut, a subsidiary of Cox Media
Group, is a solutions-based digital advertising organization focused on
connecting brands to their most relevant consumers and communities, across all
platforms. Gamut and its best-in-class OTT product, Gamut TOTAL, empower
advertisers through guaranteed premium inventory, advanced fraud-free options
and maximized campaign performance. Founded on a century of success laid down
by our parent company Cox Enterprises, Gamut delivers effective advertising
campaigns that combine over 20 years of experience in the digital space with
data, insights and quality inventory. For more information on Gamut,
please visit: https://gamut.media/.



 



This strategic position is dedicated to
partnering with the Sales team and driving direct impact towards quarterly
revenue goals. He/she will partner with Sellers on key accounts & verticals
to provide seamless end-to-end full support. Candidates should have prior
experience focused on delivering excellent customer service, driving campaign
performance and achieving a successful renewal rate.  He/she must be able
to demonstrate strong product knowledge to identify new opportunities and
increase sales for Gamut Media.



   



RESPONSIBILITIES:



 



Sales Partnership 




Align directly with account executive to provide
seamless account support, including but not limited to:




RFP responses






Compiling KPI checklist, blocklists,
whitelists etc
Collaborate with Marketing team for custom
ideation and marketing solutions, providing specific overview of
client’s objectives and goals
Gathering all materials including plan, proposal
deck, spec sheet and any other materials needed to send to client


Serve as lead contact for all day-to-day client
communication, ensuring exceptional service and troubleshooting
appropriately in a timely manner
Leading campaign kick-off meetings, managing launch
timelines, campaign insights & reports, streamlining communication on
campaign updates, troubleshooting, optimization recommendations and final
campaign review
Communicate to internal teams across product and
operations of upcoming campaigns, requirements and guidance on discussed
KPIs
Address all billing issues




Client Success




Maintain strong knowledge of Gamut products and
offerings to serve as the “go-to” resource and drive upsell opportunities
Act as the liaison between key customers and
internal teams and identify and approach new potential strategic
opportunities
Educate and guide new and existing clients on best
practices, onboard new clients and proactively address areas where
improvement is needed
Handle any issues or grievances in a timely and
effective manner
Produce recommendations based on learnings and
campaign performance in order to drive renewal business


Qualifications:


1.5+ years proven work experience in media
(preferably digital).
Preferable experience in the OTT/FEP environment.
A bachelor’s degree in business, marketing,
advertising or related field is preferred
Knowledge of digital media trends and concepts
Analytically driven to make business decisions
Hands on experience with CRM software, account
management systems, MS Office (PowerPoint, Excel, Word)
Effective time management and organizational skills,
as well as strong attention to detail
Skill with data analysis and figure aptitude with a
high level of accuracy
Strong ability and comfortability in client facing
scenarios
Strong negotiation skills
A refined sense of urgency and proven ability to
prioritize requests in a timely mannerMust be based in New York City



About Cox Media Group

 

Cox Media Group is an integrated broadcasting, publishing and digital media company. The company’s operations currently include broadcast television stations, radio stations, daily newspapers, and digital sites.  Additionally, CMG operates the National Advertising Platform businesses of CoxReps - the country’s biggest television rep firm - Gamut, and Videa. The company also offers a full suite of local and regional advertising services through its Local Solutions and Ideabar businesses. CMG currently operates in more than 20 media markets and reaches approximately 52 million Americans weekly across all platforms.  For more information about Cox Media Group, please check us out online at www.coxmediagroup.com.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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