Product Manager

Employer
Barnes & Noble, Inc
Location
New York City, New York
Salary
Competitive annual salary and health, dental and 401k
Posted
May 22, 2019
Specialty
Product Management
Metro Area
New York
Duration
Full Time

The Product Manager, Mobile will plan, develop and oversee implementation of all mobile products and features across our mobile devices and apps. He/ she will partner with a top-notch technology and design team, as well as 3rd party vendors to create breakthrough new products that are meaningful and enjoyed by our customers.

Essential Functions

• Manage existing mobile products including mobile apps and NOOK device software, and develop new products based on strategic priorities, industry experience, customer feedback, and marketplace research/trends/analytics. Ensure products are delivered on schedule and with high quality results.
• Manage new product development and feature roadmap from strategic planning to implementation by working with cross-functional teams that include Merchandising, Marketing, Technology, Customer Service, and Creative.
• Analyze product performance and customer feedback post-launch, and respond quickly to diagnose and correct any problems, and continuously iterate on feature and functional enhancements.
• Independently generate new product ideas, research/ analyze them for feasibility and business impact, and lead implementation of those ideas into products.
• Brainstorm with our Optimization team on A/B test concepts to continuously understand our customer’s behavior in order to improve existing products and features that drive higher engagement.
• Create wireframes, user stories, functional requirements and partner with the UX team on layout and design.
• Conduct external research and usability studies to understand how customers are interacting with the product and develop enhancements based on the results/ analysis.

Qualifications

• Experience bringing an idea from concept to prototype including the ability to document functional requirements, creating wireframes, writing user stories required.
• Technical understanding of HTML, JavaScript etc. preferred.
• Passion and understanding of exemplary user experience in e-commerce/ m-commerce. Keeping up-to-date with the latest mobile technologies and changes is a must.
• Experience in usability labs, or studying user interaction with products, and interpreting site analytics.
• Experience leading successful website development projects:  defining and communicating specifications, managing resources, leading cross-functional teams and managing on-time implementation.
• Superior ability to manage short- and long-term projects simultaneously, trading-off resources to achieve company objectives.
• Knowledge of design principles and best practices in user experience design, website navigation, information architecture, and traffic retention.
• Bachelor’s degree required
• 5+ years of experience in Internet-related Product Management preferably with consumer-facing, ecommerce site(s), name brand content portals or social media sites.  The right mix of experience in Marketing, Technology and/or Product Development could be appropriate as well.