DIrector, Content Operations

New York City, New York (US)
May 22, 2019
Metro Area
New York
Full Time

The Michael J. Fox Foundation for Parkinson’s Research (MJFF) was founded in 2000 with one clear objective: accelerating meaningful therapeutic advances and, ultimately, a cure for Parkinson’s disease (PD). The Foundation applies extraordinary scientific, business and media assets to this singular focus — thus creating a unique and dynamic organization. Since inception, MJFF has quickly grown into the largest global funder of Parkinson’s disease research outside the U. S. federal government, having funded over $800 million in research projects in both academic and industry labs worldwide.

Core to our philosophy is how we think of our capital and its risk profile relative to other stakeholders in the drug development pipeline. We work aggressively to de-risk various therapeutic strategies and tools in the hopes of building a robust pipeline of new treatments for patients. In order to achieve our mission of finding a cure for PD it is critical that we engage with, and bring together, members of the PD community including researchers, physicians, health professionals and most important, people with Parkinson's and their families. We believe that raising the Foundation’s profile with a broader audience will help us more efficiently reach and mobilize highly engaged stakeholders who are more likely to feel personally vested in helping speed progress toward a cure.

We believe that to find a cure for PD as quickly as possible, our capital needs to push research forward today — we therefore deliberately have no endowment. We instead start our fundraising from zero each year and seek to deploy funds raised as quickly and wisely as possible. MJFF raises over $90 million annually. Today, the Foundation’s staff comprises approximately 150 full-time employees, increasingly including remote employees as well as those based in New York City.

Position Description:

The Director, Content Operations (a newly created position) will play an important role in driving toward organizational objectives. This experienced professional will support the Marketing and Communications teams in the development and implementation of strategic plans and activities to enhance the Foundation’s public image as a pioneering research funder, cutting-edge thought leader and philanthropy worthy of donor support.

Key attributes of an outstanding Director, Content Operations include excellent decision-making and judgment, creative “out of the box” thinking, comfort in an entrepreneurial environment, impeccable organization and strong project and time management skills. The successful candidate also will bring management experience (managing full-time direct reports). The Foundation is an exceptionally fast-paced workplace where an innate sense of pace and urgency and the ability to work productively and proactively, both independently and as part of a team, are key.

The Foundation is a dynamic organization in which to practice marketing and communications. On any given day, Mar/Comm’s team members may apply strategic problem-solving skills to messaging/creative development, external agency management, video and multimedia production, scientific trade and/or consumer media outreach, events support, digital/social media strategy, advocacy and policy efforts — or all of the above. This position will work closely with colleagues on the Marketing team both to contribute creative strategic counsel to advance the Foundation’s efforts, and to expertly project-manage and execute in order to translate those strategies into effective action steps.

Specific responsibilities will include:

  1. Project Management:
  • As part of a dedicated cross-team project management unit, the Director, Content Operations will support the Communications team’s creative content generators by taking on primary responsibility for setting and coordinating schedules, timelines and budgets that help the department meet its goals with both patient and researcher audiences. This may include but is not limited to:
  • Drafting and managing timelines to meet evolving objectives in an iterative environment;
  • Representing content creators in a content and timeline planning process spanning print, digital and multimedia creative;
  • Providing consistent and timely information to colleagues within the Communications team, soliciting their feedback on strategy and gaining their buy-in on tactical plans;
  • Proactively anticipating changes or hurdles in plans; making strategic recommendations to stay on course or adapt course direction as needed;
  • Communicating technical information to creatives;
  • Tracking and managing budgets and costs.



  1. Strategic Contributions: 
  • The ideal candidate will bring a refined understanding of traditional and digital communications strategies, as well as experience with issues and brand management, and a high comfort level:
  • Working collaboratively across teams and disciplines, with both marketing colleagues and research/policy/fundraising program managers
  • Soliciting input and opinions from a variety of co-workers and advisors, then translating recommendations into action plans and/or communications best practices for MJFF
  • “Connecting the dots” and thinking creatively about how to evolve the Foundation’s marketing/communications activities
  • Anticipating opportunities and/or challenges, and recommending solutions and recalibrating next steps as needed



  1. Management:
  • The ideal candidate will bring experience in management, as this role will manage one to two direct reports already on the team who currently are focused on project management/content operations.



  1. Relationship Management:
  • Since this is a highly collaborative role, the Director, Content Operations will be expected to build and steward key relationships across the Foundation’s staff as well as with strategic agency partners, vendors and freelancers.

Job Requirements: 

Candidates should have a minimum of 10 years of experience, including significant project management experience, strong communication skills (oral and written) and a demonstrable track record of developing and implementing successful goal-oriented marketing and communications campaigns. Management experience is required (managing full-time direct reports). Advanced degrees, such as an MA, MBA, MPA and relevant management or strategy experience are preferred.

Ideal candidates will also possess:

  • Ability to think big picture and strategically while maintaining attention to detail
  • Entrepreneurial approach; proactive and action-oriented personality; strong sense of pace and urgency
  • Strong interpersonal and people management skills; desire to work collaboratively with other people; willingness to manage and be managed
  • Intellectual curiosity
  • Experience or interest in science communications
  • Ability to manage multiple complex projects at the same time, and keep them moving forward as new priorities continually enter the mix, in a deadline-driven, rapid-response environment
  • Proven problem-solving skills
  • Excellent written and oral communication skills, including presentation experience
  • Excellent computer skills, including Excel, Word and PowerPoint
  • Non-compensated leadership experience (community outreach, committee involvement)
  • Experience and interest in working on a team
  • Flexibility in approach and willingness to adapt when necessary
  • Sense of humor

How to Apply:

Interested candidates should submit a resume, up to two relevant writing samples, and a thoughtful cover letter describing their specific qualifications and interest in the position. Submissions without cover letters will not be considered. Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted. 

The Michael J. Fox Foundation is an equal opportunity employer.

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