Manager, Digital Creative Services

Posted: 6/4/2019

Location: Universal City, California
Function: Marketing & Communications
Specialty: Branding, Digital Marketing, Social Media
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive

Role Purpose
The Manager, Digital Creative Services will report into the VP, International Marketing & Creative Services. The successful candidate will work closely with internal and external stakeholders to ensure NBCUniversal is at the forefront of creating and maintaining best-in-class digital solutions. S/he is responsible for the effective production and management of digital products and services related to the needs of International TV Distribution Marketing through the identification and execution of digital initiatives. These initiatives include being the lead project manager, support person and instructor on NBCUniversal International’s digital platforms. It also includes managing other digital marketing projects such as the creation of microsites, email campaigns, and digital sell sheets.


  • Work with various cross-functional groups within the division (Sales Planning & Product Management, Research, etc) to execute sales support materials.
  • Establish key relationships and liaise with NBCUniversal Information Technology and Operations Team as well as outside vendors to manage the development of International TV Distributions digital sites.
  • Partner with cross-functional team members to define, gather, and manage project requirements, including new feature requests, attend meetings, clearly document findings, carefully QC and manage regression testing on applications and write recap reports in order to enable project success.
  • Manage the testing for all features, functionality, and releases for all applications within the group, must be extremely detail-oriented and thorough.
  • Provide creative input and execution of website and application designs with a focus on user experience and functionality.
  • Partner with Management to build, execute, and report engagement of email campaigns targeting multiple audiences and segments, in addition to creating the message.
  • Develop a thorough understanding of the business goals and translate it into a strategic and tactical plan of applying research and data analytics to provide solutions.
  • Liaise directly with the Broadcast Operations group and other teams to fulfill film and TV content to be ingested into our Screening Room platform, including the requests for new content and title creation.
  • Manage overall digital support at sales and marketing events as needed, including the management and oversite of application and equipment used.
  • Balance day-to-day projects and changing priorities with multiple time zone deadlines.

  • Basic Qualifications

  • Bachelor's Degree
  • Minimum 4 years Digital Marketing or technology-oriented project management role
  • Experience in process and implementation management in a technology company
  • 2-3 years’ experience in HTML, CSS, Javascript, and basic JQuery

    Additional Job Requirements
  • External applicants are encouraged to submit a resume/CV through to be considered
  • Must be willing to work in Universal City, CA
  • Must be 18 years or greater
  • Must have unrestricted work authorization to work in the United States
  • Willingness to work overtime, and on weekends with short notice

    Desired Qualifications
  • Intermediate to advanced Microsoft Office skills: Word, Excel – Advanced, Powerpoint – Intermediate to advanced
  • Proficient with Adobe: Illustrator, Photoshop, InDesign, Premiere etc.
  • Able to execute creative, visually stunning, front end for web-based application
  • Proficient in marketing automation technology
  • Experience designing and developing websites
  • Proficient in the implementation, design and maintaining WordPress
  • Proven track record of creative design skills
  • Strong working knowledge and prior experience with integrating current technology and developing applications for internal and external use
  • Proven project management skills with the ability to work with cross-functional teams
  • Strong analytical & problem-solving skills
  • Superior time management and organizational skills
  • Acute attention to detail
  • Ability to multi-task and follow through on projects within a fast-paced, high-volume environment
  • Results-oriented, self-motivated worker with a track record of delivering on commitments
  • Ability to think creatively and to come up with new solutions
  • Excellent understanding of marketing, sales & ops related technologies and process
  • Strong business, work and personal ethics
  • Ability to interact effectively with all levels in organization

    NBCUniversal International Distribution is responsible for the distribution of NBCUniversal product to all forms of television and new media outside of the U.S. and Canada. This includes a rich library of more than 4,000 feature films and 100,000 television episodes, including current and classic titles, non-scripted programming, sports, news, long-form and short-form programming, and locally produced content from around the world. International Distribution is a division of Comcast NBCUniversal.

    NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

  • We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

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