Operations Manager

Posted: 6/11/2019

Location: Universal City, California
Function: Production
Specialty: Television & Film, Video
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive

The StudioPost team for NBCUniversal’s Operations and Technology group is seeking an Operations Manager. This role will manage the day-to-day operation. This includes supporting clients, Project Managers, department managers and department staff. Operations coverage for this position will be Tuesdays through Saturdays.As Operations Manager, you will work closely with in-house talent, clients, liaising with other team members, including interacting with managers of different areas of the organization. You will ensure sessions are running smoothly, on-time, and troubleshooting when needed.Provide day of support to in-house talent, clients, and Project ManagersOversee sessions to ensure they are running on timeCollaborate with Planning, Project Managers and Operations when projects need redirectionWork with Managers and Project Manager to ensure projects are on trackAssist in overseeing other areas such as scanning and dailies to ensure schedules are being followed and deliveries are being metManage the day shift QC technicians ensuring their performance meets our high thresholdsCollaborate with Operations and Engineering to establish new workflows and ensure they are being followedHelp to drive accountability by identifying issues that could adversely affect projects, creative quality, delivery dates, or budgets

• 5+ years of experience in hands-on management roles in post-production and/or operations
• 3-5 years in a customer facing role
• 5+ years of experience in broadcast post-production
• Must be available to work Tuesday thru Saturday
• Mastering experience preferred
• Well versed in all aspects of post-production workflows, including ingests, color, editing, quality control
• Strong knowledge of all content formats & file codecs
• Ability to multi-task and make effective decisions in a high-pressure deadline driven environment
• Must be an effective trouble shooter, communicator, and problem solver
• Excellent customer service skills
• Must be detail oriented and have strong organization and follow through skills

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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