Communications Specialist II

FHI 360
Washington D.C.
Competitive annual salary and benefits
Jun 11, 2019
Metro Area
Full Time

National Institute for Work and Learning (NIWL) is looking for a Communications Specialist II in Washington, DC.

The Communications Specialists will:

  • Plan and implement a framework that aligns with the departmental strategic plan that increases the visibility of the department’s work and outcomes. 
  • Increase visibility of the department through the creation and strategic dissemination and execution of memorandums, organizational materials and announcements, events and other deliverables.
  • Focus on developing and delivering clear, concise and coordinated departmental messaging across multiple promotional vehicles and platforms.  
  • Work across all communications platforms, including email, website, social media platforms and company intranet.
  • Assist in the department’s documentation of outcomes and results and plans and executes an intentional information dissemination strategy for the department.  Works with team members to strategically plan and execute events, convenings, and conferences.
  • Create and implement a communications plan for NIWL
  • Research, write, design, and edit a broad range of materials (capability statements, press releases, blogs, Op-eds) that promote the outcomes of the organization and increases the visibility of the department.
  • Create a “visibility grab and go kit” that includes all materials, banners, etc. for booth set up
  • Update and keep current all FHI 360 internal communications (project pages, knowledge services, etc.)
  • Provide visibility and promotional support for special events and outreach activities.
  • Identify strategic opportunities for the department to present information to external-facing audiences to promote the department’s work.
  • Prepare and manage a variety of promotional and informational materials including articles, bulletins, toolkits, guide books, executive summaries, websites, pamphlets and other materials.
  • Maintain and update a strong website and social media presence for BTE and other projects
  • Provide consultative review and editing to the department’s internal documents to ensure consistent organizational messaging, tone, and formatting.
  • Conduct market analysis of education and workforce development trends and brief department of emerging trends and topics and strategies to promote visibility, develop funding, and showcase expertise of the department in the trending areas.
  • Collaborate with other departments and provide staff training to ensure consistent messaging, sales pitch language, elevator pitch and talking points.
  • Interview stakeholders and beneficiaries to promote story-telling of compelling narratives that describe how stakeholders are served through the department’s work.
  • Serve as the point of contact to make the assumptive close on sales or funder development opportunities and for all media and public inquiries.


  • Bachelor's Degree or its International Equivalent in English, Communications, Journalism, Public Relations, or related field.
  • Typically requires 5-8 years of writing, editing, and publications experience.
  • Able to communicate in a clear, positive manner with stakeholders and staff. 
  • Must be able to read, write and speak fluent English.
  • Prior experience in a non-governmental organization (NGO).
  • Works on problems that are moderately complex in scope and require judgment in resolving or making recommendations for solutions.
  • Exercises judgment within defined policies and procedures to obtain solutions to perform duties.
  • Decisions made generally affect own job or specific functional area.
  • Creative, innovative and detail- oriented with a strong visual eye.
  • Strong organizational skills, with the ability to work simultaneously on multiple projects to meet short deadlines.
  • Ability to make sound professional judgement. 
  • Expertise in the Microsoft Office Suite, social media and web platforms, and Adobe Creative Suite, Photoshop, InDesign or similar software. 
  • Photography and/or videography skills are a plus. 

Typical Physical Demands:

  • Typical office environment.
  • Ability to sit and stand for extended periods of time; ability to lift 5-50 lbs.

Technology to be Used:

  • Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand- held devices.

Travel Requirements:

  • Less than 20%

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.

FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.

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