Senior Sales Operations Analyst
- Full Time
for developing, managing and supporting sales enablement tools critical to the
success of the Media Sales Organization. The role will include
identifying, receiving, analyzing, and prioritizing sales issues and requests
as it relates to Sales tools. You will manage the intake of
request from sales users, develop operational reporting/dashboards and
proactively seek sales process improvements. You will be responsible for ensuring that any issues
are resolved to completion, data quality is maintained, and best practices are
communicated to the end users.
The ideal candidate must possess
a unique blend of business and technical savvy, big picture vision, and the
drive to make that vision a reality. You will operate with a high level of autonomy on projects while
maintaining excellent communications on status and progress to department and
Management by developing and supporting operational initiatives.
implementation of channel processes, policies, and procedures.
Ad Operations, IT and other partners.
utilization by engaging the teams that we support to uncover training
opportunities or areas of improvement with our systems.
system enhancements and serve as project lead to ensure projects are
and serve as System Admin within Salesforce
request to support sales enablement tools
understanding of Sales needs, business processes, trends, and best
provide actionable recommendations
audits of key data points to ensure data integrity.
technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; benchmarking
state-of-the-art practices; participating in professional societies.
Matter Expert by understanding all aspects of Salesforce.com configuration and
technical/functional capabilities, including all changes and potential
system implications related to Salesforce release upgrades.
processes supported by sales systems.
redundancies; recommend and drive ways to utilize sales tools to improve
processes, productivity and user engagement
program teams to ensure day to day themes are communicated to help improve
and Training to deliver ongoing, accurate and timely communications to end
to support sales goals and drive revenue performance.
testing to ensure Sales enablement tools and new enhancements are performing
Business Administration, Marketing, Advertising, Communications or related
field or equivalent combination of education and experience
working with Sales in an operational or project management role required
CRM system in a sales related environment required
translating data into actions
trusted working relationships with internal and external business partners
and executive level management; influencing without authority
collaborating on projects across departments, business units and with
varying levels of management
translating feedback into actionable items to address the needs of sales organization across departments or business units
presentation skills; self-starter
About Cox Automotive
Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.