Account Supervisor

New York City, New York (US)
Based on Experience
Jun 20, 2019
Metro Area
New York
Full Time

The Account Supervisor leads teams by proactively assessing the needs of his/her clients and fellow team members and putting together strategic plans to set an organized cadence for completing tasks. This person should be able to efficiently execute media results that move the needle for clients. This person should display patience, compassion and consideration towards others as they take on a more high-level role within their teams and train and develop their team members to be executors of strategy to achieve each client’s overall goals.


Account Management

  • Serves as resident expert on client, competitive environment and related subjects
  • Proactively assigns tasks to team members with context and expectations clearly outlined
  • Takes the lead in matters concerning client conflict and concerns
 before escalating to next level of management
  • Provides direct client communication as needed and is viewed as the senior strategist by both the client and team
  • Has a firm understanding of budgets and can communicate this knowledge to clients as needed
  • Manages service retainers and project budgets

Media & Influencer Relations

  • Has reliable network of media and influencer contacts to be able to land key placements in various outlets for clients
  • Attends events, desksides and media tours on behalf of clients as needed
  • Conducts media training with clients and team members, as needed



  • Implements comprehensive strategy and plan for media events, press conferences, conventions, media tours, desksides, etc. to be executed by the team
  • Communicates “big picture” logistics and tactics to teams
  • Provides framework for tracking and measuring client results so team can effectively communicate ROI to client



  • Trains junior team members in areas of research, writing, media relations and client communication
  • Takes time to regularly check-in with team on progress of pending tasks
  • Consistently completes one-on-one check-in’s with staff to proactively plan, discuss concerns, give feedback, and provide general guidance in all areas of work


Agency Development

  • Contributes new ideas to better the overall performance and efficiency of the agency
  • Leads by example in embracing and supporting agency processes and procedures



  • Writes and/or edits materials with keen eye
  • Lead creative brainstorms and inspire collaboration
  • Maintains accurate timesheets on a daily basis
  • Has excellent written and presentation skills


Covet PR’s Core Values

  • We lead with compassion
  • We are obsessed with client satisfaction
  • We are hungry
  • We are innovative
  • We are team players


  • Bachelor’s Degree in Public Relations, Journalism, Communications, or a related field
  • 5 - 7 years of professional experience in Public Relations, ideally in the CPG space


Working Conditions

  • May require evening and weekend work, as needed
  • May require travel for work

Physical Requirements

  • May require extended periods of sitting, working in front of a computer