Manager, Consumer Insights/Research

Posted: 6/22/2019

Location: Universal City, California
Function: Marketing & Communications
Specialty: Branding, Digital Marketing, Social Media
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive

Job Description Summary:
Universal Brand Development globally drives expansion of the company's intellectual properties, franchises, characters and stories through innovative physical and digital products, content, and consumer experiences. Along with franchise brand management, Universal Brand Development's core businesses include Consumer Products and Games and Digital Platforms based on the company's extensive portfolio of intellectual properties created by Universal Pictures, Illumination and DreamWorks Animation. Universal Brand Development is part of NBCUniversal, a subsidiary of Comcast Corporation.

Universal Brand Development’s Franchise Management team drives the global vision and strategic development and execution of our franchise strategy and marketing plans to cultivate brand growth and drive revenue throughout the franchise ecosystem. We are a team of makers, thinkers, leaders and rebels whose passion is to ignite ideas every day, in a culture that celebrates creativity, fresh thinking, executional excellence and each other.

Consumer Insights is part of the Franchise Management team and is responsible for developing, executing, and interpreting research and analytics that inform global and regional brand strategy and subsequent execution. The Consumer Insights Manager will report to the Consumer Insights Director.

  • Develop and interpret research and analytics to inform global franchise planning, as well as Universal Brand Development business decisions
  • Manage design, fieldwork, execution, and analysis of qualitative and quantitative research studies (including global tracking and deep dive brand studies)
  • Summarize and communicate key learnings and tools across global Brand Development team
  • Regularly present research insights to key stakeholders across all levels of the organization
  • Manage ad hoc requests from internal stakeholders and external partners
  • Mine, track, and disseminate consumer and market trends from syndicated and industry resources
  • Collaborate with other research teams across NBCU (including theatrical, theme parks, TV)

  • Requirements:
    •Bachelor’s degree (preferably in Communications, Marketing, Psychology, or Sociology)
    •3+ years of primary research experience (qualitative and quantitative), ideally at a media/entertainment company

    Eligibility Requirements:
    •Interested candidates must submit a resume/CV online to be considered
    •Must have unrestricted work authorization to work in the United States
    •Must be willing to work in Universal City, CA

    •Moderating experience
    •Excellent organizational and multi-tasking skills
    •Strong attention to detail
    •Exceptional communication skills (written and oral)
    •Skilled in Keynote and Powerpoint
    •Entertainment industry experience strongly preferred
    •Experience in kids entertainment or kids-related business preferred

    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

    We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

    Work With Us