Part Time Retail Sales Assoicate

Metairie, Louisiana
Jul 05, 2019
Account Management
Metro Area
New Orleans
Full Time

At Cox, we connect people to the things they love. Now
we’d like to connect with you. Cox Communications is looking for sharp talent to join our team and
be the voice of our brand. 

As a Retail
Sales Associate, you are an ambassador of the Cox brand and will be the primary point of
contact for both new and existing customers.  Working in a Solutions
Store, you will guide customers through the purchase decision, installation
process and education of Cox product and accessory offerings while providing an
exceptional customer experience.

You will be responsible for meeting established sales,
retention, and customer experience objectives by ensuring customers are
provided with the appropriate product and accessory solutions.  As a
critical member of the sales team, this role requires strong interpersonal
skills and a passion for delivering an outstanding customer experience. 

You will play a key role in maximizing sales and profitability by focusing on key
business initiatives, store merchandising, marketing execution,
inventory management, and loss prevention.  Other operational duties may
include paperwork and completion of sales reports as they relate to store
opening and closing.

This is the perfect career
opportunity for sales-driven individuals with an entrepreneurial
spirit. Unleash your potential with Cox Communications as a Retail Sales Associate. Keep
reading to learn more and apply today!

At Cox Communications, our employees are our most
important resource. To demonstrate the value we place in our employees, we

  • Competitive base salary plus uncapped commission plan
  • Work-life balance, including generous time off policies
    PLUS 7 paid holidays and flexible part-time hours

  • Retirement benefits including highly competitive 401(k)

  • Free Internet and other Cox discounted services
  • Career development programs and ongoing training,
    including tuition assistance

  • Future career growth and promotional opportunities


Primary Responsibilities and Essential Functions

  • Ensures
    individual sales, retention, and customer experience targets are met

  • Explains,
    illustrates, demonstrates product and accessory capabilities and offers
    suggestions based on customers’ wants and needs using established sales tools
    and technology

  • Provides
    best-in-class customer service by consistently practicing sales behaviors.

  • Aids customers
    in completing purchases using established tools, and resolves issues promptly
    and professionally; maintains polished and professional presence and
    adherence to appearance guidelines.

  • Executes
    promotions and campaigns designed to increase brand equity and achieve sales

  • Assists with
    store opening and closing duties, maintaining proper cash handling metrics

  • Participates in
    inventory cycle counts

  • Ensures sales
    floor remains well merchandised, clean, and visually appealing at all times

  • Participates in
    workshops, special events, and product demonstrations to drive customer loyalty

  • Continuously
    expands knowledge of current Cox products as well as competitor product
    offerings by participating in regular training classes inside and outside of
    the store

  • May be required
    to work in other locations in the same geographical area.

  • Provides
    support for other sales agents as needed to ensure optimal customer service

  • Assists with
    other duties as requested



  • HS diploma, GED or relevant work experience
  • Ability to meet established sales, retention,
    and customer experience targets

  • Willingness to work a flexible schedule which
    includes weekends, evenings, and holidays

  • Track record of high individual performance with
    demonstrated financial result in sales and retention

  • Strong interpersonal and communication skills to
    effectively sell products using a solutions-based approach

  • Ability to multi-task and prioritize in a
    service-oriented, fast-paced team environment

  • Computer literacy with an aptitude for learning
    communication products, services, and accessories

  • Ability to lift 25-50 pounds to help manage
    stock room inventory

  • Ability to be mobile within the store for long
    periods of time to greet customers and demonstrate products and services



  • AS/AA or Technical Certification in related
    discipline desired

  • One or more year of experience preferred in
    related field (i.e. Sales, Retail Sales, Service Industry, etc)

  • Previous experience with store operational

  • Cash handling; cashier and previous billing system experience
  • Ability to showcase or drive solution minded
    resolutions for customer issues.

  • Sales, Retail, Service Industry, and Customer
    Engaging role where customer decisions are influenced

  • Ability to understand customer service
    principles and measures

  • Fluency in the Spanish language, both written
    and spoken


About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.  Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.  Cox is not responsible for any fees or charges associated with unsolicited resumes.

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