Marketing Analytics Manager, Penguin Random House Audio

Posted: 7/16/2019 | Expires: 8/15/2019

Location: NY, New York
Function: Operations & Strategy
Specialty: Data & Analysis, Digital Marketing
Level: Experienced (Non-Manager)
Duration: Full Time
Salary Description: competitive

The Penguin Random House Audio division is seeking a Digital Marketing Analytics Manager, who will coordinate and support consumer data initiatives for audiobooks titles across the whole Audio Division. This role will support the marketing group by providing analysis on site traffic patterns, marketing channel performance, products purchased, and customer engagement. Using Omniture, Google Analytics, Excel, and other tools, the Manager will deliver critical analysis to drive business decisions, optimize marketing programs, support customer engagement, and improve customer experience. The ideal candidate will be adept at analyzing and synthesizing information to ensure marketing performance visibility on all channels and tests to facilitate sound decision making across all marketing initiatives.

The Responsibilities:
* Spearhead data collection initiatives from existing databases and tools, including customer website data, email response data, and social media accounts
* Coordinate data aggregation with the corporate consumer database and liaise with the corporate team for proper data management
* Set and track key performance metrics and conduct trend analysis, providing actionable insights to assist with direction planning for marketing spend
* Participate in the imprint and divisional meetings to share learnings and expertise
* Compile and deliver clear and succinct reports to the marketing and social media teams
* Review and recommend changes to existing practices for increased efficiency
* Create reporting templates in Adobe Analytics, DoubleClick, and other similar platforms for recurring requests; keep abreast of new technologies and platforms as applicable
* Advise on the website and email updates and modifications in order to create a better user experience on consumer digital platforms (including, and, based on tracked analytics
* Analyze data from the email client, website traffic reporting tools and paid marketing performance, including subscriber acquisition analysis, relay results, and opportunities to team
* Recommend design and content changes based on consumer behavior for all applicable programs
* Contribute to content creation and development for web, email and marketing initiatives

The Requirements:
* 3-5 years of analytics and email experience
* Strong written communication skills
* Advanced Microsoft Excel ability
* Experience with web analytics tools (Adobe Analytics/Omniture, Google Analytics) and online marketing metrics
* A passion and interest in telling stories from data
* Strong attention to detail
* Highly organized and able to multitask
* Ability to work effectively as a team member, as well as independently
* Experience building and deploying consumer marketing email
* Familiarity with digital ad metrics
* Demonstrates an 'Entrepreneurial Spirit'
* Brings new ideas and solutions to the group and is interested in experimenting with emerging technologies

Please apply using our online application process, and please include your resume and cover letter with salary requirements. Full-time employees are eligible for our comprehensive benefits program.Penguin Random House is the leading adult and children’s publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 250 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children’s Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at

Our dedicated team of publishing professionals is committed to helping authors realize their very best work and to finding innovative ways of bringing stories and ideas to audiences worldwide.

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