Digital Fulfillment Specialist

Dayton, Ohio
Jul 18, 2019
Account Management
Metro Area
Full Time
Cox Media Group Ohio is a full-service digital provider
offering local, regional and national marketing solutions to solve business
challenges. CDM is a Google Premier Small/Medium Business partner with a
growing team of over 20 IAB certified local digital experts. Join a company
that provides opportunity, training, and an innovative peer environment. We are
looking to expand our team with smart, digitally-savvy individuals with an
insatiable appetite to learn and make an impact. 

Nature of Work

This role is
vital to Cox Media Group Ohio’s success as a digital campaign facilitator to
implement and support successful digital sales campaigns.  It manages all the moving pieces of our complex
digital campaigns that are fulfilled with the variety of digital vendors we
utilize.  Candidates must be able to
self-manage and prioritize workload within aggressive and defined deadlines
with no change resistance.  Employees in
this role must translate information provided by the sales organization into a
number of systems with accuracy and efficiency. 
This role requires exemplary customer service provided to internal
clients in person, via email and phone as well as collaboration with our remote
corporate fulfillment partners.  The role
manages the strategy, optimization and overall fulfillment of digital campaigns
delivered by our digital vendors.  It is
the expectation that this role works to streamline execution and accelerate the
confidence in go-to-market strategies improving output across the sales
organization.  In addition, the role will
also expand our offerings to include monitoring and servicing a client’s Google
Analytics, YouTube channel setup, Social Media Management, other Google tools,
etc.  Candidates must be familiar with
the functionality of digital platforms and products and be comfortable working
in an ever changing, fast paced environment.



  • Manages the complete lifecycle of a digital
    campaigns that include but are not limited to Social, SEO/SEM, Programmatic,
    Native, IP Targeting, Email Marketing and Web Design/Hosting
  • Responsible for maintaining process, entry and
    optimization requests of all digital campaigns using assigned vendors
  • Charged with providing data to appropriate team
    members for regular campaign reporting throughout the life and at the end of
    the campaign
  • Works closely other members of the Digital
    Advertising Operations Team to communicate digital campaign fulfillment needs
  • Charged with keeping us on the cutting edge of
    programmatic, social and search capabilities and how they can be most effective
    for our clients in addition to other vendors that may prove valuable to the
    sales organization
  • Provides training to the Digital Sales Specialist
    team, and MCs as needed, on how to properly sell and leverage our digital
  • Partners with vendor, cross market peers and
    corporate liaisons as they develop the latest client facing business analytics
  • Works with Digital Advertising Operations
    Manager to develop and refine SOPs, documentation and training materials as
    they relate to each digital vendor
  • Partner to develop our Native strategy, both on
    our sites & beyond
  • Works closely with Social and Search lead to brainstorm,
    build and execute campaigns across multiple platforms
  • Serves as a critical backup for other members of
    the Digital Advertising Operations team
  • Acts as single point of oversight for cross
    platform execution of all budget based campaigns
  • Provides local analysis, insight and
    recommendations for campaign strategy and upsell

  • Bachelor’s degree or equivalent experience and a minimum of 3 years of experience in a digital environment
  • High attention to detail
  • Strong organizational and process management skills
  • High technical aptitude and basic knowledge of coding language(s) preferred
  • Google Analytics and AdWords Certification a plus
  • Excellent written and oral communication skills
  • Outstanding computer skills including solid knowledge of Microsoft Excel, Word and PowerPoint
  • Ability to learn and operate a number of internal computer programs, systems and software
  • Knowledge of Google Ad Manager, WideOrbit, ServiceNow or Operative a bonus
  • High technical aptitude including experience with HTML, pixel placement, WordPress, Photoshop, CSS and a variety of Content Management Systems
  • Deep understanding of Social Media planning, posting, boosting, buying  and optimizing
  • Strong and proven customer service experience
  • Ability to manage multiple daily tasks
  • Flexibility to work in a rapidly changing environment
  • Self-motivated and ability to work well under pressure
  • Strong focus on teamwork and ability to manage relationships across multiple departments
  • Results oriented with great attention to detail
  • Able to apply creative thinking and exceptional problem solving skills

About Cox Media Group


Cox Media Group is an integrated broadcasting, publishing and digital media company. The company’s operations currently include broadcast television stations, radio stations, daily newspapers, and digital sites.  Additionally, CMG operates the National Advertising Platform businesses of CoxReps - the country’s biggest television rep firm - Gamut, and Videa. The company also offers a full suite of local and regional advertising services through its Local Solutions and Ideabar businesses. CMG currently operates in more than 20 media markets and reaches approximately 52 million Americans weekly across all platforms.  For more information about Cox Media Group, please check us out online at

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Similar jobs

Similar jobs