Product Manager - Broadband Devices

Atlanta, Georgia
Jul 25, 2019
Metro Area
Full Time

Role Summary:

The Broadband Devices Product Manager is the
end-to-end product owner, providing continuous and visible leadership for
current syndicated devices product performance and future development and
deployment plans focused on the syndication roadmap.  The Product Manager is accountable for and
serves as an authority on all aspects of the syndicated broadband product
portfolio's life-cycle including: development, QA testing process, field trials,
go-to-market, launch, customer experience, financial and operating metrics,
enhancement priorities and product roadmaps; Champion for change and/or
enhancements to satisfy customer needs and optimize customer experience through
product innovation and/or improvements to internal organization, processes and
technology; Operates with considerable latitude for independent judgment;
Negotiates issues with peers and 1st level Mgmt. to synthesize ideas and
solutions that impact operational results.; Responsible for product program(s)
that involve single to multi-year plans; Develops, or provides guidance to develop,
innovative solutions to highly complex matters; Provides influence and
leadership to cross-functional teams and other stakeholders on ideas and
solutions that impact industry and/or corporate results; Provide mentorship
and guidance to team members and associates.


Primary Responsibilities:

  • Lead
    Broadband Devices product development and go to market activities including
    cross-functional core teams, LRC and PRC reviews.
  • Lead
    and deliver activities and tasks necessary for successful product
    development/launch projects and achievement of business objectives.  Contributes to planning, budgeting,
    resourcing and monitoring results.
  • Manage
    and review allocated budget and actual spend for product development and
    life-cycle activities.
  • Guide
    and support cross-functional teams to move ideas through a project funnel from
    ideation through deployment as the champion and owner of the initiative.
  • Identify
    customer expectations and unmet needs with product and services to innovate and
    create solutions that address gaps and enhance customer experience.  Directs product features from ideation
    through deployment.
  • Partner
    with life-cycle team to analyze customer, business and product performance
    metrics and interpret underlying drivers to translate into data-based
  • Develop
    a documented product vision which aligns with and/or enhances customer needs,
    market and competitive trends and corporate strategy.
  • Translate
    vision into clear and defined business requirements to drive functional
    specifications and technical requirements. 
  • Research
    and evaluate product performance to prioritize product improvements that
    optimize customer experience and strengthen financials.
  • Facilitates
    communication amongst project leaders, peers and relevant department and
    cross-functional stakeholders to maintain alignment and awareness of current
    product state and vision. 
  • Create,
    sustain and optimize operational practices and procedures to drive
  • Monitors
    developments within the industry, vendor community and technology trends and
    considers these in light of product roadmaps.
  • Researches
    customer needs to further the organization's objectives. Directs investigations
    of areas of considerable novelty and importance for which precedents are
    lacking in areas critical to the overall product program. 



  • 7
    or more years of experience required in related field (e.g. Technology,
    Marketing, Process Improvement, etc.)
  • 5
    or more years of experience required if candidate possesses a related advanced
  • Significant
    experience and/or understanding of the Internet space, underlying networks and
    related services are required.  Working
    knowledge of IP, DNS, Wi-Fi, DOCSIS, xPON and MPLS is critical.  
  • Should
    have experience designing, testing, or supporting a DOCSIS network or its
    subcomponents. Should have in-depth knowledge of networking technologies
    including wireless, firewalls, VPN, switches, storage technology and network
  • Experience
    working with Comcast syndication process a plus.
  • Demonstrated
    excellent project management skills, with a proven track record of successful
    delivery of projects on time, in line with budget expectations and to strategy.
  • Requires
    the ability to work closely and effectively with Senior and Executive level
  • Exceptional
    analytical, presentation, and project management skills.
  • Excellent
    interpersonal, collaborative and communication skills to work effectively with
    teams throughout organization.
  • Demonstrate
    strong technical and market knowledge.


  • BS/BA
    degree in related discipline strongly desired (e.g. Business Administration,
    Engineering, Computer Science, etc.)
  • Experience
    in telecommunications or high-tech environment.

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.  Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.  Cox is not responsible for any fees or charges associated with unsolicited resumes.

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