Scrum Master at DealerTrack Mississauga

Aug 02, 2019
Metro Area
Full Time
About Dealertrack


Canada is the leading provider of web-based software solutions and services for
all major segments of the automotive, marine, recreational vehicle, motorcycle
and powersport retail industries. Dealertrack Canada serves dealers, lenders,
OEMs, third-party retailers, agents and aftermarket providers with its
comprehensive set of solutions including Sales/F&I products; market data
for dealers, lenders and OEMs; and digital document services. Dealertrack
Canada is a subsidiary of Dealertrack, which is owned and operated by Cox
Automotive Canada. For more information about Dealertrack Canada, visit


Job Summary


Our Engineering Teams:

At Cox Automotive Canada, we offer the chance to do your best work and help
lead the digital revolution of the auto industry through agile
innovation. Our engineering teams foster an agile environment where
individuals recognize and value the importance of team success. Collaboration
and passion are woven into the fabric of everything we do; you’ll be immersed
in an environment that nurtures individualism, creative problem-solving, and


Job Summary:


As an experienced SAFe Scrum Master in
our Mississauga office, you will have the opportunity to be a part of
an elite scrum team working in a collaborative environment.  You will have
the opportunity to work with multiple teams across the organization – moving
impediments out of the way on your own teams and participating in Scrum
adoption across the enterprise.  You will also be leading the team to
develop new products and services that will revolutionize how cars are

As part of an Agile/Scrum team, the Scrum Master performs the critical role
of Servant-Leader to the team.  The Scrum Master uses their skills of
collaboration, facilitation, leadership, and coaching to support the
development of our software applications, removing impediments while promoting
the team’s self-management and continuous improvement.


Primary responsibilities include:

  • Leadership
    • Act as servant-leader to an agile team; removing
      impediments and ensuring team productivity.
    • Empower teams to self-organize.
    • Lead by example, demonstrating and upholding scrum
    • Protect the team from outside interference, removing
      impediments, and ensuring that the work is delivered as a team.
    • Organize and facilitate scrum ceremonies, ensuring
      usefulness and adherence to scrum practice.
    • Ensure team delivering stories such that they meet the
      definition of done.
    • Lead team retrospectives and ensure key learning is
      incorporated into next sprint.
  • Coaching
    • Coach team members to uphold scrum principles.
    • Cultivate and environment of trust, good faith,
      empowerment and creativity.
    • Facilitate discussions and conflict resolution.
  • Communication/Tracking
    • Track team delivery on commitments through the use of
      burndown charts and other visual methods.
    • Produce and post sprint plans and otherwise act as an
      information radiator.
    • Track team velocity to ensure accuracy of future
  • Collaboration
    • Work with the Product Owner to understand the business
      priorities and items to be groomed in upcoming sprints.
    • Ensure Product Owner is informed if changes occur that
      impact delivery to the business.
    • Work with other Scrum Masters to ensure alignment of
      priorities and that dependencies are delivered in the appropriate sprints to
      support other teams’ delivery commitments.
    • Actively participate in activities related to agile
      adoption across the organization.
  • Planning
    • Drive weekly backlog grooming sessions with the team,
      ensuring work items are estimated and ‘ready-for-work’ per the Product Owners
    • Provide input to and participate in Release Planning.
    • Coordinate release planning with other Scrum teams
      throughout the organization.
    • Lead Sprint Planning sessions ensuring the commitments
      made are appropriate and uphold scrum principles.

  • Assertiveness – able to achieve goals of
    the team by actively driving to resolution of issues, holding team
    accountable to their actions and commitments
  • Servant-Leader – exhibits the
    servant-as-leader behaviors of coaching, service to the team, and
    empowerment of the team to come up with solutions to their problems.
  • Self-motivated - capable of managing
    multiple priorities with little instruction or oversight.
  • Collaboration – exhibits ability to work
    with and through others to achieve shared goals.
  • Social – takes an interest in and
    exhibits socials skills to enhance team bonding.
  • Communication skills – maintains frequent
    and effective communication within and across teams.
  • Flexibility – ability to adapt to
    frequent changes within the scrum framework and principles.
  • Organization – ability to organize
    meetings, reviews, retrospectives and other scrum ceremonies.
  • Facilitation – ability to facilitate meetings,
    drawing out key concerns and issues to ensure the principle of continuous
  • Conflict Resolution and ability to remove
  • Tracking – ability to track team progress
    and velocity using various methods including charts, graphs, etc.
  • High-energy – shows enthusiasm and
    displays energy to take on daily issues and bring them to conclusion on
    behalf of the team.
  • Agile Practices – expert understanding of
    Scrum practices and related agile tools and techniques. 
    Understanding of scaled Agile environments.
  • Software Development – basic
    understanding of the fundamentals of software development and the software
    development lifecycle. 
  • College education in computer science or
    3 years working in a software development environment.
  • Minimum 3 years’ experience supporting a
    team as a Scrum Master.
  • Experience working in an iterative
    Development environment, utilizing Scrum practices.
  • Experience with XP development practices
  • Experience with Scrum, Lean and/or XP
    inspired practices required
  • Experience with continuous delivery
  • Experience with SAFE framework

  • Certificates,
    Licenses, Registrations or Professional Designations

    One or more of the
    following relevant Agile certifications is required:

    CST,, DSDM, ICAgile, PMI-ACP

    Work Conditions

    • Amazing Benefits
    • Full time permanent position
    • At Cox Canada, our employees are
      our greatest asset.

    About Cox Automotive

    Cox Automotive is transforming the way the
    world buys, sells and owns cars with industry-leading digital marketing,
    retail, financial and wholesale solutions for consumers, dealers, manufacturers
    and the overall automotive ecosystem worldwide. The Cox Automotive family
    includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®,
    NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other
    brands. With a complete and connected view of the automotive ecosystem, Cox
    Automotive is a global company connecting people, cars and capabilities with
    services that link the automotive value chain. Cox Automotive is a subsidiary
    of Cox Enterprises. For more information about Cox Automotive, visit


    is an Equal Employment Opportunity employer - All qualified
    applicants/employees will receive consideration for employment without regard
    to that individual’s age, race, color, religion or creed, national origin or ancestry,
    sex (including pregnancy), sexual orientation, gender, gender identity,
    physical or mental disability, veteran status, genetic information, ethnicity,
    citizenship, or any other characteristic protected by law.

    About Cox Automotive

    Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion.

    Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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