Production Services Representative

Posted: 8/6/2019

Location: Universal City, California
Function: Production
Specialty: Television & Film, Video
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive


Have you always wanted to support on-set production? Our Stage & Backlot Operations team is the best in the business! Our Production Services Representatives are responsible for liaising with all the productions that film on our stages or lot, and handle a wide variety of requests to make sure TV shows, films, and commercials have all the support they need to make great content at NBCUniversal.

Production Service Representatives are assigned to productions to ensure efficiency, solve problems and assist with any specific needs for those productions filming on the studio property. This position involves working with multiple departments across all studio facilities.
Works as the primary liaison between on-lot productions and the studioHandles prospective customer inquiries for television, feature films, commercials, music videos and still photographyCoordinates and schedules facility scouts with customers and department headsPrepares deal estimates and coordinates with studio departments for pricing and labor requirementsReserves facilities and coordinates scheduling with other on lot productionsGenerates on lot work orders for all studio departmentsEnsures all studio facilities are ready for client arrival and maintained during productionIs a consistent presence on set throughout the production on both stages and backlotArranges for Universal personnel and maintains contact with them throughout the productionPrepares studio call sheets, hotlock lists, drive on passes and neighbor notifications as requiredArranges parking for crew and production vehiclesEnsures all studio safety and Los Angeles County Fire Department regulations are observed by production (fire exits, fire lanes, hazardous waste disposal, special effects properly approved, etc.)Reviews posted charges and initiates customer billing in addition to helping identify and resolve invoice discrepanciesWorks to develop and maintain internal and external production relationshipsDedicated to achieving studio budget goals

• 3+ years production or production related experience

• Proficient in Microsoft Office (Outlook, Word, & Excel)

• Must have strong communication/interpersonal skills

• Superior organizational skills – must possess the ability to manage multiple priorities

• Customer service experience a plus

• Able to multi-task in a fast paced environment

• Is detail oriented and responsive

• Must be a team player who can also work independently and is a self-starter



At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

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