Associate Manager, Research - Universal Studios Hollywood

Posted: 8/6/2019

Location: Universal City, California
Function: Marketing & Communications
Specialty: Branding, Digital Marketing, Social Media
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive


Universal Studios Hollywood’s Consumer Insights is a fully integrated, in-house research department conducting primary research from questionnaire development, field work, data processing and tabulation to final analysis and reporting. The Associate Manager assists in the implementation of research projects for USH Consumer Insights. Responsibilities
  • Demonstrate theoretical and practical knowledge of research design and analysis.
  • Manage all parts of the research projects, from the development of research and sample plan, programming, data collection, questionnaire development, data processing, analysis and reporting.
  • Export, analyze, query, and clean data from completed surveys in multiple formats.
  • Respond to custom/ad hoc requests for research data.
  • Verifies accuracy of data and analysis results.
  • Summarizes research findings and conclusions in concise, bullet-point reports.
  • Supervises outside research vendor on research projects as needed.
  • Multi-tasks and demonstrates flexibility to meet Sr. Management needs and deadlines.
  • Forms working relationships with all levels of employees and works collaboratively with colleagues.
  • Cross trains in research projects assigned to others in the department to ensure departmental coverage.
  • Perform other duties as assigned.


  • • Bachelor’s degree in Marketing, Business Administration, Communications, Research, Statistics or related field
    • Minimum 2 years of relevant research experience
    • Must have excellent skills in MS Word, Excel and PowerPoint

    • Strong organizational and time management skills
    • Ability to manage a high volume of details with excellent accuracy
    • Experience analyzing multiple data sources to develop conclusions and recommendations
    • Ability to work with others and collaborate across the organization to achieve goals
    • Proficient skills in SPSS or SAS or Wincross
    • Must have both quantitative and qualitative market research experience

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