Associate Manager, Research

Posted: 8/6/2019

Location: Universal City, California
Function: Marketing & Communications
Specialty: Branding, Digital Marketing, Social Media
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive

Universal Studios Hollywood’s Consumer Insights is a fully integrated, in-house research department conducting primary research from questionnaire development, field work, data processing and tabulation to final analysis and reporting. The Associate Manager assists in the implementation of research projects for USH Consumer Insights. Responsibilities
  • Demonstrate theoretical and practical knowledge of research design and analysis.
  • Manage all parts of the research projects, from the development of research and sample plan, programming, data collection, questionnaire development, data processing, analysis and reporting.
  • Export, analyze, query, and clean data from completed surveys in multiple formats.
  • Respond to custom/ad hoc requests for research data.
  • Verifies accuracy of data and analysis results.
  • Summarizes research findings and conclusions in concise, bullet-point reports.
  • Supervises outside research vendor on research projects as needed.
  • Multi-tasks and demonstrates flexibility to meet Sr. Management needs and deadlines.
  • Forms working relationships with all levels of employees and works collaboratively with colleagues.
  • Cross trains in research projects assigned to others in the department to ensure departmental coverage.
  • Perform other duties as assigned.

  • • Bachelor’s degree in Marketing, Business Administration, Communications, Research, Statistics or related field
    • Minimum 2 years of relevant research experience
    • Must have excellent skills in MS Word, Excel and PowerPoint

    • Strong organizational and time management skills
    • Ability to manage a high volume of details with excellent accuracy
    • Experience analyzing multiple data sources to develop conclusions and recommendations
    • Ability to work with others and collaborate across the organization to achieve goals
    • Proficient skills in SPSS or SAS or Wincross
    • Must have both quantitative and qualitative market research experience


    Experience Universal Studios Hollywood ™ - where every day is an opportunity to take action, a chance to have fun. We bring to life the ultimate Hollywood entertainment experience with the world’s largest movie studio and heart-pounding rides, shows and attractions. Here, your individuality helps movie-making magic meet real life thrills to inspire memories that last a lifetime. Therefore, we strive to attract the best talent across a range of positions from hourly guest service to professionals. You are encouraged to bring the passion, energy and creativity that will make a difference to the thousands of families and friends who explore our universe every day. Get ready for an epic adventure at a place where you can be Universally You - Universal Studios Hollywood ™, the Entertainment Capital of L.A℠.

    NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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