Customer Service Representative - Evening shift
- Full Time
Capital is a subsidiary of Cox Automotive and one of the world's largest
automotive inventory financing institutions. NextGear Capital, together
with its affiliates, provides flexible lines of credit and capital solutions to
over 22,000 dealer clients worldwide. The company offers state-of-the-art
online and mobile account management tools, market-specific industry analytics,
dealer performance data and collateral protection to its clients globally.
NextGear Capital Corporation is a Canadian company owned and operated by Cox
Automotive Canada. For more information about NextGear Capital Canada,
Summary: The Customer Service Representative is the front-line
initial communication between the corporate office and the customer base. By
design, it is to be the first and only contact the dealer needs to make for virtually
any and all assistance needed by internal and external customers. The knowledge
the CSR must possess is broad in spectrum in order to assist in the wide array
of questions and situations the rep encounters.
Essential Duties and Responsibilities:
notes entered into the system
entry and complete the codification of loans
vehicles sold at auction and request payment of outstanding loan
actions required, and follow up
with the customers if necessary
Qualifications:Job Knowledge, Skills and Abilities:
personable with ability to regain control of conversation going in the
Education and Experience:
About Cox Automotive
Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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