Lender Development Director at DealerTrack Mississauga
- Full Time
Technologies we are looking for ambitious and communicative hands-on
individuals who are comfortable working in fast-paced environments and who have
passion and skills to take our product offering to the next level.
Our Team Members are
energetic influencers who have built a world-class software platform for
automotive finance companies and dealers from the ground up. We're looking for
thinkers at every stage in their career with intensity and creativity to take
on the biggest challenges in our industry. Collaboration and support are
promoted in everything we do – you'll be immersed in an environment that
nurtures individualism, creative problem-solving, and intellect.
As the primary
Dealertrack liaison, the Lender Development Manager’s ability
to develop relationships and engagement as a trusted advisor with all of the
assigned lender accounts, understanding their strategies, policies, procedures
and business objectives, will contribute to the success of Dealertrack’s and
our Lenders’ businesses.
This role is
paramount to successfully understanding client strategies to deliver innovative
solutions that drive efficiency and profitability for our lenders and partners.
Dealertrack Canada’s relationship with C-suite executives for assigned Lender
accounts through consistent, well-planned touch-points with key business
contacts at all levels.
partner expectations from a design and delivery standpoint by thoroughly
understanding customer requirements, how they fit within their strategic
objectives and by providing frequent and timely updates.
prioritizes and manages pipeline of Lender enhancement initiatives by
understanding the business impact and value of each initiative.
analytics and insights by understanding how Dealertrack Canada’s business
intelligence can contribute to the success of Lenders and by delivering
presentations and proposals that deliver business value and insights.
with partner at all levels and across business units: Product, Sales,
Technology, and Processing Centers.
- Facilitates resolution of Lender service
issues, including: functional reviews and trainings, platform utilization,
escalation handling, billing invoices and payments.
- Construct strategic plans and quarterly business
reviews for assigned accounts which support Lender client strategies and plans
by engaging senior leaders and understanding their strategic priorities,
operations and key initiatives.
- Contribute to Dealertrack quarterly business
planning by qualifying enhancement opportunities and developing business cases
that clearly illustrate the investment required and potential return.
in product road maps and product strategies by providing Lender insights to
Dealertrack Product Management and helping to quantify the business value for
new product development initiatives.
- Work closely with Product
Management and Product Owners to establish priorities for client projects and
requests and clarifying requirements and business impact.
plans of action for maximizing Lender product utilization. Communicates
progress to of DT management including Executive.
- Knowledgeable in automotive finance
industry – experience working for or with lenders highly desirable
- Proven ability to network, build and
develop business relationships
- Strong knowledge of professional sales
methodologies and account management experience
- Demonstrated ability to manage a portfolio of
small and large projects concurrently
- Advanced product technical skills
- Excellent communication and customer
- Ability to communicate complex technical
information to clients utilizing non-technical, jargon-free language.
- Proficiency with Windows, MS Excel, Word, PowerPoint
Degree required; MBA preferred
5-7 years’ experience in account management preferably for a technical company
10-15 years in banking, finance or auto finance industry
- Amazing Benefits
- Full time permanent position
- At Cox Canada, our employees are our greatest asset.
About Cox Automotive
Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.