Senior Solutions Specialist

Harrison, Alaska
Aug 14, 2019
Account Management
Metro Area
Full Time
Cox, we connect people to the things they love. Now we’d like to connect with
you. Cox Communications is looking for sharp
to join our team and be the voice
of our brand

As a Senior Retail Sales Associate, you will
play a pivotal role in the continued stability
and growth
of our organization, by serving as a front-line ambassador of
the Cox brand. Working in a Cox Solutions Store, you will play an
integral role in maximizing store sales, retention and profitability by
assisting as needed in other operational activities such as training,
merchandising, and inventory management.

addition to individual customer service and sales responsibilities, the Senior
Retail Sales Associate, will serve a
“manager on duty”
when necessary, completing paperwork and sales reports as
they relate to store opening and closing activities.


This is the perfect career opportunity
for sales-driven individuals with an entrepreneurial spirit.
While this role is responsible
for both sales and leadership duties,
because a large percentage of time is devoted to individual sales, it is
currently compensated based on
achievement of individual sales goals

your potential with Cox Communications
as a Senior Retail Sales Associate. Keep
reading to learn more and apply today!

Cox Communications, our employees are our most important resource. To
demonstrate the value we place in our employees, we offer:

  • Competitive base salary plus unlimited
    commission potential
  • Generous
    benefits to include healthcare day one, paid time off and 401(k) matching
  • Free Internet and other Cox discounted services
  • Career development programs and ongoing
    training, including tuition assistance
  • Future career growth and promotional

Responsibilities and Essential Functions

  • Ensures individual sales and retention targets are
  • Builds and maintains relationships with new and
    existing customers
  • Explains, illustrates, demonstrates product
    capabilities and offers suggestions based on customers’ wants and needs
  • Models best-in-class customer service skills and
    aids customers in completing purchases and resolving issues
  • As needed, acts as Manager On Duty to assist
    Solutions Specialists with conflict and/or issue resolution as well as customer
  • Assists with operational activities such as
    inventory cycle counts, stock replenishment, training, merchandising, and
    special event execution



  • HS diploma, GED or relevant work
  • 2 or more year of experience preferred
    in sales or customer service-oriented role
  • Track record of high individual
    performance with demonstrated financial result in sales and retention
  • Strong interpersonal and
    communication skills to effectively sell products using a solutions-based
  • Ability to multi-task and
    prioritize in a service-oriented, fast-paced team environment
  • Computer literacy with an aptitude
    for learning communication products, services, and accessories
  • Ability to lift 25-50 pounds to help manage stock
    room inventory.
  • Ability to be mobile within the store for long
    periods of time to greet customers and demonstrate products and services




  • 2 or more years of experience preferred in Retail


About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.  Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.  Cox is not responsible for any fees or charges associated with unsolicited resumes.

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