Retail Sales Associate
- Full Time
At Cox, we connect
people to the things they love. Now we’d like to connect with you. Cox
Communications is looking for sharp
talent to join our team and be the voice of our brand.
As a Retail Sales Associate, you are an ambassador of the Cox brand and
will be the primary point of contact for both new and existing customers.
Working in a Solutions Store, you will guide customers through the purchase
decision, installation process and education of Cox product and accessory
offerings while providing an exceptional customer experience.
You will be responsible
for meeting established sales, retention, and customer experience objectives by
ensuring customers are provided with the appropriate product and accessory
solutions. As a critical member of the sales team, this role requires
strong interpersonal skills and a passion for delivering an outstanding
You will play a key role in maximizing sales and
profitability by focusing on key business initiatives, store
merchandising, marketing execution, inventory management, and loss
prevention. Other operational duties may include paperwork and completion
of sales reports as they relate to store opening and closing.
This is the perfect career opportunity for sales-driven individuals
with an entrepreneurial spirit. Unleash your potential with Cox
Communications as a Retail Sales
Associate. Keep reading to learn more and apply today!
At Cox Communications,
our employees are our most important resource. To demonstrate the value, we
place in our employees, we offer:
uncapped commission plan
healthcare day one, paid time off and 401(k) matching
ongoing training, including tuition assistance
and Essential Functions
retention, and customer experience targets are met
demonstrates product and accessory capabilities and offers suggestions
based on customers’ wants and needs using established sales tools and
service by consistently practicing sales behaviors.
purchases using established tools, and resolves issues promptly and
professionally; maintains polished and professional presence and
adherence to appearance guidelines.
campaigns designed to increase brand equity and achieve sales objectives
closing duties, maintaining proper cash handling metrics
well merchandised, clean, and visually appealing at all times
special events, and product demonstrations to drive customer loyalty
of current Cox products as well as competitor product offerings by
participating in regular training classes inside and outside of the store
other locations in the same geographical area.
sales agents as needed to ensure optimal customer service
customer experience targets
weekends, evenings, and holidays
demonstrated financial result in sales and retention
effectively sell products using a solutions-based approach
service-oriented, fast-paced team environment
communication products, services, and accessories
of time to greet customers and demonstrate products and services
field (i.e. Sales, Retail Sales, Service Industry, etc)
and previous billing system experience
resolutions for customer issues.
role where customer decisions are influenced
About Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.