Part Time Retail Sales Associate

Mesa, Arizona
Aug 16, 2019
Account Management
Metro Area
Full Time
At Cox, we connect people to the things they love. Now
we’d like to connect with you. Cox Communications is looking for sharp
 to join our team and be the voice of our brand

As a Retail Sales Associate, you are an ambassador
of the Cox brand
 and will be the primary point of contact for both new
and existing customers.  Working in a Solutions Store, you will guide
customers through the purchase decision, installation process and education of
Cox product and accessory offerings while providing an exceptional customer

You will be responsible for meeting established sales,
retention, and customer experience objectives by ensuring customers are
provided with the appropriate product and accessory solutions.  As a
critical member of the sales team, this role requires strong interpersonal
skills and a passion for delivering an outstanding customer experience. 

You will play a key role in maximizing sales and
profitability by focusing on key business initiatives
, store merchandising,
marketing execution, inventory management, and loss prevention.  Other
operational duties may include paperwork and completion of sales reports as
they relate to store opening and closing.

This is the perfect career opportunity for
sales-driven individuals with an entrepreneurial spirit. Unleash your
potential with Cox Communications 
as a Retail Sales Associate. Keep reading to learn more
and apply today!

At Cox Communications, our employees are our most
important resource. To demonstrate the value we place in our employees, we

  • Competitive base salary plus uncapped commission plan
  • Work-life balance, including generous time off policies
    PLUS 7 paid holidays and flexible part-time hours
  • Retirement benefits including highly competitive 401(k)
  • Free Internet and other Cox discounted services
  • Career development programs and ongoing training,
    including tuition assistance
  • Future career growth and promotional opportunities

Primary Responsibilities and Essential Functions

  • Ensures
    individual sales, retention, and customer experience targets are met
  • Explains,
    illustrates, demonstrates product and accessory capabilities and offers
    suggestions based on customers’ wants and needs using established sales tools
    and technology
  • Provides
    best-in-class customer service by consistently practicing sales behaviors.
  • Aids customers
    in completing purchases using established tools, and resolves issues promptly
    and professionally; maintains polished and professional presence and
    adherence to appearance guidelines.
  • Executes
    promotions and campaigns designed to increase brand equity and achieve sales
  • Assists with
    store opening and closing duties, maintaining proper cash handling metrics
  • Participates in
    inventory cycle counts
  • Ensures sales
    floor remains well merchandised, clean, and visually appealing at all times
  • Participates in
    workshops, special events, and product demonstrations to drive customer loyalty
  • Continuously
    expands knowledge of current Cox products as well as competitor product
    offerings by participating in regular training classes inside and outside of
    the store
  • May be required
    to work in other locations in the same geographical area.
  • Provides
    support for other sales agents as needed to ensure optimal customer service
  • Assists with
    other duties as requested


  • HS diploma, GED or
    relevant work experience
  • Ability to meet
    established sales, retention, and customer experience targets
  • Willingness to work a
    flexible schedule which includes weekends, evenings, and holidays
  • Track record of high
    individual performance with demonstrated financial result in sales and
  • Strong interpersonal and
    communication skills to effectively sell products using a solutions-based
  • Ability to multi-task
    and prioritize in a service-oriented, fast-paced team environment
  • Computer literacy with
    an aptitude for learning communication products, services, and accessories
  • Ability to lift 25-50
    pounds to help manage stock room inventory
  • Ability to be mobile
    within the store for long periods of time to greet customers and demonstrate
    products and services



  • AS/AA or Technical
    Certification in related discipline desired
  • One or more year of
    experience preferred in related field (i.e. Sales, Retail Sales, Service
    Industry, etc)
  • Previous experience with
    store operational duties
  • Cash handling; cashier and previous billing system
  • Ability to showcase or
    drive solution minded resolutions for customer issues.
  • Sales, Retail, Service
    Industry, and Customer Engaging role where customer decisions are influenced
  • Ability to understand
    customer service principles and measures
  • Fluency in the Spanish
    language, both written and spoken


About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.  Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.  Cox is not responsible for any fees or charges associated with unsolicited resumes.

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