Director, Sales Operations

Posted: 8/21/2019

Location: New York, New York
Function: Sales & Business Development
Specialty: Business Development, Sales
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive


Job Purpose

The Director of Sales Operations will lead a team of Managers and Specialists responsible for setup, trafficking, scheduling and optimization of Ad sales campaigns across all NBCU Entertainment properties. The Director will work closely with Sales Management, Ad Platforms, Planning and Product teams to lead sales efforts and provide best in class customer service. This role will be charged with managing ad operations efforts across NBCU’s linear schedules while putting focus on advanced digital technologies in transforming our operational business.

Duties and Responsibilities
  • Day to day team management including growth and development of direct reports
  • Drive team efficiency to meet deadlines, reliability, and other key business metrics
  • Proactively troubleshoot delivery and technical issues to ensure revenue recognition.
  • Communicate technical issues in a manner that is easy for a non-technical audience to understand
  • Provide training (troubleshooting delivery issues understanding delivery priorities, process, ad products, etc.) to Sales and Sales Operations as needed
  • Develop strategic relationships with partners and vendors Resource Optimization
  • Establish and improve workflow, processes, and establish goals for measuring and improving product output (quality, conformity, scalability, and sustainability)


  • Qualifications

    • Bachelors Degree
    • A minimum of 7 years of Ad Operations experience
    • Ad serving/ad technology expertise in industry tools including DFP, Operative, Canoe and Freewheel.
    • Expertise in Linear log building
    • Ability to analyze and solve complex problems and improve processes.
    • Excellent organization, multi-tasking and prioritization skills.
    • Must be an exceptional manger that has demonstrated ability to lead teams, promote team-based behaviors, fostering cultural change and results orientation; strength in working both independently and across cross-functional/matrix teams.
    • Expert understanding of common digital platform capabilities including desktop, mobile, video required as well as web technologies and technical architectural needs including HTML5, CSS3, Responsive Design
    Eligibility Requirements

    • Interested candidates must submit a resume/CV through nbcunicareers.com to be considered
    • Must be willing to work in New York, NY
    • Willingness to travel and work overtime
    • Must have unrestricted work authorization to work in the United States
    • Must be 18 years or older



    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

    NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

    We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

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