Senior Program Manager
- Full Time
aspects of the program over the entire program life-cycle of the Contact Center
Strategy. They will have experience in executing large, complex enterprise
projects and programs. The Program Manager is well versed in program management
methodology, has rich background of program and projects successes, is
energetic, personable and thrives in a dynamic environment. The Program Manager
Possesses the ability to find creative solutions to issues that jeopardize
program goals/business objectives or timing, within budget or resource
This person is able to envision the ‘big
picture’ and interfaces with executive, business, functional and Cox Automotive
leadership to materialize the overall focus of the program in line with the
business strategy. Leverages his or her expertise to drive decision making on
all aspects of the program/project activities and mitigates erroneous
decisions. The Program Manager is able to manage program/project(s) in a
cross-functional, matrix management environment where high-risk, cost, impact
or change is paramount to the organization. The role relies upon experience in
relationship management, master plan management, communications, change
management, delivery execution and benefits realization.
PREPARE & MAINTAIN THE PROGRAM PLAN
and maintain a working partnership with business owners, executives
and project teams to rationalize business objectives & business
a plan for program tracking and control including processes for management
of the program.
program objectives into integrated plans, schedules and budgets.
the overall management of related projects specific to the defined
relevant program management deliverables such as program objectives,
business case, program charter, risk assessment plan, stakeholder
assessment, communication plans, issue/risk logs, benefits tracking, and
program status reports.
guidance to the team on development and execution of project plans and
leads; supports initiatives with well-defined project needs and
cross-functional roles/responsibilities throughout the project life cycle.
and track project milestones while developing, maintaining, and reporting
on an overall integrated delivery plan.
DIRECTION FOR THE PROGRAM TEAM
manage work across multiple threads of the organization.
the program objectives, priorities and direction to all stakeholders.
planned, regular, and effective communication of status, issues, risks,
and actions among all persons and parties involved in the program.
and manages a program level change control process that allows for
submission of changes and impact assessment of changes.
monitor development process and proactively work to identify and resolve
issues within the projects and across programs.
excellent communication and interpersonal skills.
degree in technical, business, or management. Master’s Degree preferred.
seven (7) years of program management experience in delivering large-scale
platforms, Mergers & Acquisitions and/or large scale business change
experience leading and directing large teams consisting of resources from
across the enterprise, including People Strategies Information Technology
experience of managing programs over $10M.
networking and relationship management for effective stakeholder
leadership skills including decision making, problem solving and resource
verbal and written communication skills
presentation, organizational, and interpersonal skills
customer service skills; frequent interactions with senior level internal
to understand, interpret, manage and communicate technical and business
team’s needs, concerns, risk, issues and collisions across all
in organizing, prioritizing, and coordinating complex team efforts.
“consultative” and influential approach, combined with action-oriented
passion for speed.
M&A Experience is preferred.
applications such as MS Office (Word, PowerPoint, Excel, Project, and
certification a plus, but not required.
About Cox Automotive
Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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