Commercial Account Representative
- Full Time
Canada is part of Manheim, the leading global provider of vehicle remarketing
services for more than 70 years. With locations in Vancouver, Edmonton,
Toronto, Montreal, Moncton, Halifax, and 24/7 sales via www.ove.com, Manheim
Canada hosts more than 30 in-lane and online auctions each month. Manheim
connects buyers and sellers of used vehicles to the world’s largest wholesale
used-vehicle marketplace, helping dealers and commercial customers achieve
results through auction channels, data analysis, inspections, financing,
transportation, purchase protection, mobile products and a wide range of
solutions. For more information, visit manheim.ca.
position is responsible for maintaining positive relationships with Commercial
Accounts customers, working closely with accounts to coordinate vehicles for
sale, and ensuring effective operational flow.
account records and a positive customer relationship by ensuring efficient
and accurate handling and resolution of account problems.
working relationships and good rapport with major commercial accounts.
new commercial accounts through personal and phone contact with potential
customers and increase level of consignment with existing customers.
problems and inquiries effectively and efficiently, while consistently
providing quality service.
records for completeness and accuracy; maintains customer account files in compliance
with contract requirements.
condition report; approve and audit vehicle repair report.
recommendations for reconditioning to increase vehicle value.
Operations and Recon departments to ensure appropriate movement of vehicles to
the shops and ensure timely completion of reconditioning.
administrator and account specific procedures prepare sale vehicle run process
including run order, scheduling, notice to customer account, etc.
operations and quadrant coordinators to ensure appropriate scanning and
organization of account vehicles.
line up, locate missing vehicles, and work with account representative to
ensure vehicles are ready for sale.
demonstrate safety commitment by following all safety and health
procedures and modeling the behaviors related to such. Actively
participate in support of all safety activities aligned with Safety
other duties as assigned by management.
Diploma or equivalent required.
experience in the automobile industry or the Auction business required.
in Business Administration or related field preferred..
communication and interpersonal skills required.
providing excellent customer service essential.
organization skills required.
software knowledge, as well as experience with AS400 essential preferred.
stand, walk, reach, talk and hear.
for prolonged periods of time.
required include close, distance, color, and depth perception.
(medical, dental, life, disability); RRSP contribution plan; Venngo Discount programs; and much more!
Canada, our employees are our greatest resource!
exposure to outdoor weather conditions.
Moderate noise level.
About Cox Automotive
Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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