Phoenix, Arizona
Depends on experience
Sep 10, 2019
Entry Level
Metro Area
Full Time

Program Coordinator Sr, Digital Audiences Career Services

Arizona State University

Journalism & Mass Communication

Campus: Downtown Phoenix


Job Description:

The Walter Cronkite School of Journalism and Mass Communication seeks a motivated, energetic leader to drive student career services for the School’s Digital Audiences programs, which prepare students for impactful roles in digital media, marketing, strategic communication, social media, SEO, audience analysis and more. The Digital Audiences Career Services coordinator will work in a fast-paced, student-centered environment to engage students and alumni in career development conversations, coordinate internship/job opportunities and create professional development programming, both online and on-campus. The coordinator will also develop partnerships and pipelines with employers, and forge opportunities for professional development that leverage our industry synergies. The ideal candidate has the ability to work independently as well as collaboratively, effective one-on-one and group communication skills, and is a proactive networker both internally and externally. This driven individual must enjoy interacting with students, faculty, staff and employers in a highly energetic fashion to ensure Cronkite students are well-prepared for and well-connected to meaningful careers in digital communication.

Salary Range:

Depends on experience

Close Date:

24-September-2019 -EXTENDED

Essential Duties:

  • Works in in-person and virtual settings (i.e. virtual 1:1 coaching, chats and webinars) to advise students and alumni on career paths, job/internship opportunities, professional development and other opportunities within the digital media, digital marketing, audience research/development, audience analytics and strategic communications industries
  • Develops job/internship opportunities, pipelines and partnerships with employers and industry groups
  • Regularly engages employers and industry groups about industry trends, application and interview recommendations, and other valuable knowledge that can be shared with students/alumni
  • Plans and facilitates professional development events, employer recruitment visits and other programming/projects
  • Strategizes and executes communication plans/content (such as emails and LinkedIn content) to engage and involve students in career development opportunities
  • Designs and delivers career and professional development presentations/workshops/digital modules to Cronkite classes, clubs and other organizations
  • Participates in employer education opportunities focused on sharing current student trends and interests to ensure employers are effectively targeting opportunities to students/alumni
  • Advises students and alumni regarding their interests, values, skills and qualifications related to career decision making, occupational research and preparing and conducting an effective job search.
  • Advises students on writing resumes, preparing job and internship application materials, developing a professional portfolio and developing interview skills.
  • Conducts ongoing research through benchmarking peer institutions, connecting with professional associations, and attendance at career and professional development conferences to understand and provide information about post-graduation opportunities for students.
  • Regularly records and reports on data related to program success, job/internship appointments, event participation, student assessments, employer engagement and other position responsibilities.
  • Stays current with new online career websites, programs and resources.
  • Works collaboratively and collegially with Cronkite faculty/staff and other academic units and services throughout the University to facilitate comprehensive student support
  • Responds promptly to student questions and concerns; works with students to resolve all issues to ensure ongoing satisfaction with program and successful progress to completion
  • Prepares budget proposals and recommendations for program-related events and initiatives
  • Applies principles, practices, procedures and methods of evidence-based academic advising strategies to supporting students in academic success

Minimum Qualifications:

Bachelor's degree in a field appropriate to the area of assignment AND four years administrative/coordinate program experience; OR, Master's degree in field appropriate to area of assignment AND two years administrative/coordinate program experience; OR, Eight years of progressively responsible administrative/coordinate program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

  • Professional experience in digital marketing, social media management, digital content and campaigns, SEO and audience acquisition, or a related field
  • Demonstrated knowledge of career paths in digital media and strategic communications
  • Experience creating professional development communication, training, workshops and/or other programming
  • Knowledge of the industry’s key employers, professional associations, development conferences and peer institutions

Working Environment:

The Cronkite School is located on the ASU Downtown Campus in Phoenix, Arizona.

  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
  • Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts
  • Clearly communicate to perform essential functions

Department Statement:

About the Walter Cronkite School of Journalism and Mass Communication

The Cronkite School is widely recognized as one of the nation’s premier professional journalism programs. Cronkite champions a “teaching hospital” model of journalism education in which students create professional content under the guidance of top professionals. Cronkite News, the student-powered, faculty-led news division of Arizona PBS with news bureaus in Phoenix, Washington and Los Angeles, produces a daily newscast for the station. Cronkite emphasizes programs that experiment with new forms of storytelling, audience engagement, digital interactivity, data visualization, audience analytics and revenue models.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, color, sex, religion, national origin, disability, protected veteran status, or any other basis protected by law.

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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply:

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

To apply please visit via the link provided.