Manager Dealer Success -St Louis, Cape Girardeau and St Charles Missouri and Highland Illinois

St. Louis, Missouri
Sep 11, 2019
Metro Area
Full Time

Territory: St Louis, Cape Girardeau and St Charles Missouri and Highland Illinois




The Manager of Dealer Success (DSM),
is responsible for developing, training, and managing a district team of
individual contributors focused on solution optimization for franchise and
independent dealers; for acquiring new business from both existing customers
and prospects; for driving the company’s strategic vision and position the
CAMSG value proposition to provide successful ongoing service; providing
coaching through active participation in dealer meetings with team members;
serving as a strategic leader within the dealer success organization and
collaborate with digital media sales team members, senior leadership and
support groups for continued sales success.




Manage a team of Dealer Success
Consultants responsible for retaining, advocating and growing an assigned
portfolio of dealers, and identifying product leads for other Cox Automotive
Retail products other than those assigned; Build, coach and lead the dealer
success team




Assist Dealer Success Consultants with
constructing insights & quarterly business review materials




Cultivate relationships to promote and
monitor the growth of dealer account base; Drive execution of CAMSG Sales
Strategy through selling and retaining assigned product sales and through
referrals of other CA products; Expand relationships with dealer partners to
maximize revenue & minimize cancellations




Reinforce rules of engagement and
resolve operations questions quickly and effectively; Develop relationships
across the Dealer Success, Digital Media Sales, Business Development, and
Business Development Center organizations to ensure collaboration




Encourage and strengthen the
utilization of technology and tools to increase production




Quickly address dealer risk and act in
the best interest of the dealers; Remove barriers to drive dealer success.




All other duties assigned. 




  • High School
    Diploma or GED Required
  • 7+ years in account management or sales
    experience Required
  • 1+ years of people management, coaching, or lead
    role Required
  • Valid Drivers License Required
  • Willing and able to travel as needed (up to 50% day or overnight trips)
  • 3+ years of account management or like experience; advertising, online
    or automotive experience strongly preferred
  • Previous experience in automotive, media,
    advertising or digital advertising preferred
  • Previous experience using a Customer Relationship
    Management system-Salesforce preferred
  • Previous experience working in an outside sales
    environment preferred
  • Demonstration of success and expansion
    of responsibilities in previous roles
  • Experience managing, meeting and exceeding revenue retention and growth
  • Demonstrated proficiency with communication skills (written, verbal and
    presentation) required


































About Cox Automotive



Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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