Senior Director, User Experience

Atlanta, Georgia
Sep 18, 2019
Metro Area
Full Time

Cox Automotive is seeking a Sr. Director of User Experience and Design to lead Consumer UX teams across Autotrader & Kelley Blue Book to build best in experience for consumer & the automotive industry.  The candidate must have leadership capabilities to manage multiple teams across functions and locations while delivering on aggressive deadlines. This role advocates for user centered design techniques, data driven decision processes and high quality aesthetics all while being the conduit to senior executives on the status of projects across a broad assortment of product families. Our ideal candidate must be a creative thinker and self-starter who can manage a team driving ideation and execution. As a product design leader, they must demonstrate vision and strategy, well-honed judgment, and a high bar for quality.


  • Lead a user-centric vision, strategy, and execution of the user experience
  • Work closely with the product team as stakeholders to create best in class user experiences while driving measurable results
  • Work collaboratively with business stakeholders to define priorities, build consensus, and coordinate design schedules across multi-discipline teams
  • Drive business case development for strategic technical projectsLead, mentor and guide a group of talented UX designers, UX Architects, and User Researchers
  • Demonstrate thought leadership by contributing subject matter expertise in the areas of information architecture, interaction design, visual design, user experience best practices, user research, and online user behavior
  • Contract and vendor negotiation and management
  • Drive executive sponsorship by connecting and communicating the user flow and design vision to align design activities with business goals
  • Establishment and measurement of customer facing metrics such as competitive analysis, product satisfaction, usability efficiency, and ease of use


  • 10+ years of experience in User Experience both practicing and leading teams in all the disciplines of user experience 
  • Extensive experience in research and new product development utilizing Lean UX methods
  • Specific and substantial experience designing B2C experiences & software 
  • Experience establishing, leading, and inspiring highly talented and productive user experience teams through mentoring, collaborating and coaching
  • Experience in iterative software delivery methodologies like Agile and SCRUM
  • Executive presence with a smooth, dynamic presentation style with the ability to inspire team confidence and respect
  • Demonstrated ability to drive designs that achieve business results
  • Passion and experience working with engineering, product and marketing teams
  • Knowledge of current UX Design strategies and trends across web and mobile platforms
  • Deep understanding of web and mobile technologies, CSS3, HTML5, and responsive web design
  • Bachelor degree required, Graduate work in Design, Human Factors, or Computer Science a plus
  • Substantial experience leveraging user research and analytics data to transform software
  • Automotive industry experience preferred, but not absolutely necessary

About Cox Automotive

Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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