Sr Product Mgr

North Hills, New York
Sep 25, 2019
Metro Area
New York
Full Time

Dealertrack, a Cox Automotive brand, is seeking a Senior Product Manager for a full-time position in North Hills, NY.

The Senior Product Manager (SPM) in the Digital Document Services (DDS) team works closely with the Director of Product Management (DPM) with the definition of product strategies, vision and planning of all assigned products and then will lead the products execution throughout the life cycle.  The SPM will be responsible for analyzing existing and new technologies as well as staying in tune with current market developments and conducting competitive analysis. 


As a function of this role you will gather and prioritize product and customer requirements while working closely with the product manager / product owner to develop technical specifications according to current needs, and support the product’s ongoing maintenance and enhancements. As a Sr. Product Manager you will also partner with the software engineering development team in overseeing and approving product designs, enhancements, and quality.  Additionally you will interface with customers, sales and marketing to drive product direction and confirm capabilities meet market needs, to ensure revenue and customer satisfaction goals are exceeded.


Product Strategy   

In conjunction with the DPM, defines product vision, strategy and product planning and execution for entire assigned products throughout the product life cycle

Deliver product vision, project goals, release goals/acceptance criteria and desired business outcomes and prioritized features and products to be worked on to Product Mangers / Product Owners and Scrum Managers to enable successful functional design and product development

Responsible for working closely with all stakeholders (to ensure their interests are included in the release) and the team (to make sure the release is developed by the deadline and within budget).Formulate new product concepts or product enhancements to existing products to deliver on product revenue goals

Builds and confirms the new product business case and vision with stakeholders

Assists and leads enabling the requirements definition by Product Owners

Measures and assesses client satisfaction with new product/project introductions

Maintain a product roadmap for owned products

Product Performance  Monitor product financial, sales, and marketing metrics, interpret the data for trends, and formulate any corrective action

Collects and analyzes customer preferences and needs to identify potential markets and factors affecting product demand. Conducts market research that will assist in driving feature prioritization. Analyze existing and new technologies as well as market developments and competition and work with SPM to develop product technical specifications and requirements according to needs

Identify improvements and changes in process, packaging, positioning, messaging, and targeting in order to enhance product revenues and direct cost attributed to product

Manage enhancement requests to current product lineup to affect product fit in the current year

Sales and Marketing Enablement:
Assists and leads getting key product information out to Sales and Marketing teams in order to enable marketing and sales activities around the assigned product

May lead creating and giving sales and training presentations necessary to run campaigns and support customer visits

Provides Support and Services organization with product knowledge for owned products

Act as an advocate for his/her own products

Recommend any process improvements and content necessary to enable Sales and Marketing of the owned products

Product Support and Services Enablement:  
Act as the subject matter expert for the owned products and provides or facilitates getting key information out to enable supporting and implementing the owned products

Conduct product training, presentations and briefs as needed


Bachelor’s Degree 5+ years experience in Product Management

2+ years of experience, ideally in a product management capacity, working on API platform services, API-based products, and/or API partner integrations

Experience with API and integration best practices across multiple software products

Experience in creating API specifications

Advanced interpersonal communication skills and ability to relate with and understand business audience and develop technology solutions

Experience delivering software and leveraging cloud-based technologies/services

Possess ability to relate with and understand business audience and develop technology solutions (a blend of both business and technical skills)Experienced working with software engineering teams on complex products and working through all phases of development cycle in order to deliver product to market

Desire to work in a fast-paced environment where information must be readily digested and decisions made expeditiously

Proactive problem solving skills and the ability to balance multiple complex initiatives and tasks

Strong understanding of development processes, quality assurance, and project management methodologies

Must have excellent critical thinking skills - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Excellent verbal, written, presentation, analytical, and listening skills.

Additional Skills and Experience:

Knowledgeable of or experience in the Automotive industry with an understanding of end-to-end lender and dealership operations

Product and/or product management specific courses and certifications

Proficiency in MS Excel, PowerPoint, Rally, and Visio (or other flowcharting tool)


About Cox Automotive


Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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