Digital Account Manager

Posted: 10/7/2019 | Expires: 11/6/2019

Location: Stamford, Connecticut
Function: Sales & Business Development
Specialty: Operations
Level: Experienced (Non-Manager)
Duration: Full Time
Salary Description: competitive

Digital Account Manager (MNI)

Job Description

The Digital Account Manager is ultimately responsible for the successful execution of MNI Digital's online advertising campaigns, as well as client relations. Once a digital contract has been signed by the client and booked with MNI's Business Office, a Digital Account Manager may be assigned to take the lead on managing the remainder of the process.

II. Essential Job Functions

Weight % Accountabilities, Actions and Expected Measurable Results

50%

  • Develop and present campaign results to clients and represent client feedback internally to drive opportunities to better align with customer needs across future opportunities
  • Manage all aspects of advertiser campaign planning, launch execution, optimization and recap
  • 20%

  • Establish regular contact with customers to ensure their needs are met, communicate campaign progress, measure progress and proactively address issues and develop solutions
  • 20%

  • Act as point person for client questions and concerns
  • Participate in client presentations with sales
  • Responsible for overall client satisfaction
  • 10%

  • Up-sell and renew existing campaigns/clients, focus on retention and growing business
  • Scope opportunities through partner kick off calls with sales and clients as needed
  • Liaise with internal groups as needed to deliver solutions to clients
  • III. Minimum Qualifications and Job Requirements | All must be met to be considered.

    Education:

    Bachelors Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience).

    Experience:

    1-3 years minimum work experience preferred; ideal candidate will have 1 year minimum interactive experience, 1 year minimum account management experience at an agency.

    Specific Knowledge, Skills and Abilities:

  • Excellent interdepartmental coordination and cooperation skills
  • Demonstrated strong analytical/problem solving, organizational skills
  • Ability to effectively manage multiple projects, timelines and details
  • Outstanding leadership skills suited to a collaborative, team-oriented environment
  • Knowledge of online research methods, 3rd party research tools, and understanding of the facets of online advertising and ad metrics
  • Skills in coaching and influencing others
  • Proficient in Microsoft Office, Excel, PowerPoint, Email and basic web-based protocols and communication tools
  • Related online management experience, agency / media experience preferred
  • % Travel Required (Approximate): <5%

    MNI Targeted Media, an advertising and marketing division of Meredith Corporation, is a new breed of data-centric advertising firm that prides itself on innovative digital strategies. MNI streamlines media buying, creative messaging and analysis to generate scalable cross-platform advertising campaigns that make an impression. We believe in the power of innovation and are driven to know more and do more every day. Think you'd be a good fit for the team? Visit us at mni.com.

    Our cornerstone is knowledge of the home, family, food and lifestyle markets. From that, we have built businesses that serve well-defined audiences, deliver the messages of advertisers, and extend our brand franchises and expertise to related markets.