Director, Site Reliability Engineering, Peacock, Direct-to-Consumer

Posted: 10/12/2019

Location: Stamford, Connecticut
Function: Marketing & Communications
Specialty: Digital Marketing, Web Production
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive

Role Purpose
The Director, Site Reliability Engineering will be part of the Performance & Reliability team supporting ongoing operations of the streaming service. The Director will oversee a team of site reliability engineers who are responsible for maintaining the end-to-end cloud infrastructure, network, and application stack for the services that power NBC’s Direct-to-Consumer platforms.

  • Set the strategy for tooling, frameworks, and processes for building, deploying, and monitoring all environments
  • Create and refine SRE training and documentation for all development teams
  • Work with development teams to ensure that all non-production and production environments are delivered and configured according to team standards for monitoring, security, resiliency, and reliability
  • Coordinate with Platform Operations team to ensure that all changes are approved and deployed prior to release and ensure that all changes have passed necessary NFT and QA gates
  • Provide 24x7x365 support for production environments
  • Be the subject matter expert for multi-cloud configurations, containerization technologies, with a passion for automation and deep knowledge of DevOps
  • Oversee persistence center of excellence and ensure that all development teams are building systems with proper persistence technologies and techniques

  • Basic Qualifications
    • Bachelor’s degree in Computer Science, Information Technology or a relevant field
    • Minimum (3) three years management experience
    • Minimum (7) seven years’ experience managing large-scale digital software systems
    • Understanding of DevOps and SRE best practices
    • Expertise in cloud development and deployment technologies, including containerization and multi-cloud configurations
    • Knowledge of common persistence frameworks

    Eligibility Requirements
    • Interested candidate must submit a resume/CV through to be considered
    • Must be willing to work in Stamford, CT
    • Must have unrestricted work authorization to work in the United States
    • Must be 18 years or older
    • Willingness to travel and work overtime, and on weekends with short notice
    • It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

    • Experience in digital media or direct-to-consumer video business highly preferred
    • Expertise in designing highly-available fault-tolerant software
    • Passionate about leading a team of engineers committed to ensuring 99.999% availability
    • Exceptional verbal and written communication skills, comfortable communicating with technical and non-technical colleagues and executives
    • Ability to understand large complex software systems and their interdependencies

    NBCUniversal, the global media company that brought you some of the world’s most iconic
    television and film franchises, including: The Tonight Show, Saturday Night Live, Keeping Up
    With The Kardashians, The Real Housewives, Mr. Robot, The Voice, This Is Us, The Fast & The
    Furious, Jurassic Park, Minions, and more - is launching an all-new direct-to-consumer
    streaming service. It will seamlessly bring together the breadth and depth of NBCU’s broadcast
    and cable television series, movie titles, premier sporting events, and renowned news
    reporting... all in one destination…

    Introducing Peacock, NBCUniversal's new streaming service that combines timeless shows and movies, exclusive originals, kids programming and current hits, with timely news, sports and pop culture. All together. All in one app.

    We are building a world-class team of smart, hungry and fearless professionals who are
    energized by the possibility of working at the epicenter of content, technology and culture. Join
    us if you would like to be a part of this exciting initiative.

    We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

    Work With Us