Manager Dealer Success-Washington DC, Baltimore Maryland, Alexiandria and Fredericksburg Virginia

1 day left

Baltimore, Maryland
Oct 14, 2019
Account Management
Metro Area
Full Time
The Manager of Dealer Success (DSM), is responsible for developing, training, and managing a district team of individual contributors focused on solution optimization for franchise and independent dealers; for acquiring new business from both existing customers and prospects; for driving the company’s strategic vision and position the CAMSG value proposition to provide successful ongoing service; providing coaching through active participation in dealer meetings with team members; serving as a strategic leader within the dealer success organization and collaborate with digital media sales team members, senior leadership and support groups for continued sales success. Manage a team of Dealer Success Consultants responsible for retaining, advocating and growing an assigned portfolio of dealers, and identifying product leads for other Cox Automotive Retail products other than those assigned; Build, coach and lead the dealer success teamAssist Dealer Success Consultants with constructing insights & quarterly business review materialsCultivate relationships to promote and monitor the growth of dealer account base; Drive execution of CAMSG Sales Strategy through selling and retaining assigned product sales and through referrals of other CA products; Expand relationships with dealer partners to maximize revenue & minimize cancellationsReinforce rules of engagement and resolve operations questions quickly and effectively; Develop relationships across the Dealer Success, Digital Media Sales, Business Development, and Business Development Center organizations to ensure collaborationEncourage and strengthen the utilization of technology and tools to increase productionQuickly address dealer risk and act in the best interest of the dealers; Remove barriers to drive dealer success. All other duties assigned. Qualifications:
  • High School Diploma or GED Required
  • 5+ years in account management or sales experience Required
  • 1+ years of people management, coaching, or lead role Required
  • Valid Drivers License Required
  • Willing and able to travel as needed (up to 50% day or overnight trips) Required
  • 3+ years of account management or like experience; advertising, online or automotive experience strongly preferred
  • Previous experience in automotive, media, advertising or digital advertising preferred
  • Previous experience using a Customer Relationship Management system-Salesforce preferred
  • Previous experience working in an outside sales environment preferred
  • Demonstration of success and expansion of responsibilities in previous roles
  • Experience managing, meeting and exceeding revenue retention and growth objectives
  • Demonstrated proficiency with communication skills (written, verbal and presentation) required


About Cox Automotive

Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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