Digital Operations Coordinator
Location: Universal City, California
Function: Marketing & Communications
Specialty: Digital Marketing, Web Production
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive
Interact with sales marketing/site leaders to schedule campaigns for calendar-based sponsorships and eventsMust be able to traffic campaigns in Google Ad Manager, FreeWheel and be familiar with Operative One and MOATProactively analyze operational trends through data to identify patterns, and opportunities to grow our audience and revenueAnalyze and translate data-based findings into clear, relevant and actionable insights via presentations and/or recommendationsMust be self-motivated and able to work independently as well as part of the International Digital Operations team. Ability to multitask and efficiently manage time and priorities is criticalMust be organized and detail oriented with great attention to accuracyWork with external ad vendors to review and test third party tags, macros, and assets for varying rich media creative types and executionsTroubleshoot advertisement issues in real timeWork closely with sales, marketing and product development teams to review, resolve and respond to each inbound requestContinuously monitor and improve documentation for various projects, product updates, ad operations, and sales & marketing strategiesContribute in on-boarding of new team members for access to platforms like Jira, Confluence, and other project management toolsMust be available and willing to work extended hours as needed during busy seasons, potentially including weekends and holidays, to meet business needsSchedule meetings and book conference rooms as needed
Reporting to the Manager of Operations & Partnerships within the NBCUniversal International Networks division, the candidate will be responsible for supporting international digital operations and ad operations.
The Digital Content & Operations group is tasked with localizing and supporting a wide range of digital products, helming ad operations, extending existing capabilities in emerging platforms globally, including but not limited to: International E! online sites and syndication partners.
We are looking for a detail oriented, technically savvy problem solver with superior customer service skills to join our Digital Content & Operations team.
Minimum 1 year of experience in Sales Operations
Additional Job Requirements
Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
Must be willing to work in Universal City, California
Must be 18 years or older
Must have unrestricted work authorization to work in the United States
Previous professional experience in digital campaign management
Excellent verbal and written communications skills along with client relationship and interpersonal skills
Fluency in the language of digital media: impressions, CTR, CPMs, eCPMs, etc.
Fluency in the language of online measurement: unique visitors, page views, visits, referrers, etc.
Proficiency in the Microsoft Office Suite (Outlook, PowerPoint, Excel (including formulas))
Experience working with Atlassian products like Jira and Confluence
Basic knowledge of HTML and website structures
Experience taking screenshots, cropping, and basic image editing
Keen problem-solving and troubleshooting abilities
Familiar with analytics tools such Adobe Analytics, Conviva, Domo and secondary site usage like Chartbeat
Strong ability to prioritize tasks
Ability to own and manage projects from concept to delivery
Must be detail-oriented and have the ability to thrive in a fast-paced environment
Must be available and willing to work extended hours as occasionally needed, including weekends and holidays, to meet business needs
Knowledge of Adobe Creative Suite products like Photoshop, InDesign, Illustrator is a plus
NBCUniversal International Networks is one of the world’s premier entertainment portfolios, delivering quality content and compelling brands to over 176 territories across Europe, the Middle East, Africa, Latin America and Asia Pacific. The channel brands in the portfolio include Universal Channel, Syfy, E! Entertainment Television, 13th Street, DIVA, Studio Universal, Telemundo, The Style Network and Golf Channel. These unique brands deliver a full range of entertainment experiences to local audiences across the globe; the portfolio also includes Movies 24 in the UK. Further, NBCUniversal News Group, one of the most influential and respected portfolios of on-air and digital news properties in the world, operate CNBC and NBC News internationally.
NBCUniversal International Networks is a division of NBCUniversal, one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks, and a suite of leading Internet-based businesses. NBCUniversal is a subsidiary of Comcast Corporation.
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.