Digital Operations Coordinator

Posted: 10/26/2019

Location: Universal City, California
Function: Marketing & Communications
Specialty: Branding, Digital Marketing, Social Media
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive


Overview
Reporting to the Manager of Operations & Partnerships within the NBCUniversal International Networks division, the candidate will be responsible for supporting international digital operations and ad operations.

The Digital Content & Operations group is tasked with localizing and supporting a wide range of digital products, helming ad operations, extending existing capabilities in emerging platforms globally, including but not limited to: International E! online sites and syndication partners.

We are looking for a detail oriented, technically savvy problem solver with superior customer service skills to join our Digital Content & Operations team.

Responsibilities
  • Interact with sales marketing/site leaders to schedule campaigns for calendar-based sponsorships and events
  • Must be able to traffic campaigns in Google Ad Manager, FreeWheel and be familiar with Operative One and MOAT
  • Proactively analyze operational trends through data to identify patterns, and opportunities to grow our audience and revenue
  • Analyze and translate data-based findings into clear, relevant and actionable insights via presentations and/or recommendations
  • Must be self-motivated and able to work independently as well as part of the International Digital Operations team. Ability to multitask and efficiently manage time and priorities is critical
  • Must be organized and detail oriented with great attention to accuracy
  • Work with external ad vendors to review and test third party tags, macros, and assets for varying rich media creative types and executions
  • Troubleshoot advertisement issues in real time
  • Work closely with sales, marketing and product development teams to review, resolve and respond to each inbound request
  • Continuously monitor and improve documentation for various projects, product updates, ad operations, and sales & marketing strategies
  • Contribute in on-boarding of new team members for access to platforms like Jira, Confluence, and other project management tools
  • Must be available and willing to work extended hours as needed during busy seasons, potentially including weekends and holidays, to meet business needs
  • Schedule meetings and book conference rooms as needed


  • Basic Qualifications
  • Bachelor’s degree
  • Minimum 1 year of experience in Sales Operations

    Additional Job Requirements
  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
  • Must be willing to work in Universal City, California
  • Must be 18 years or older
  • Must have unrestricted work authorization to work in the United States

  • Previous professional experience in digital campaign management
  • Excellent verbal and written communications skills along with client relationship and interpersonal skills
  • Fluency in the language of digital media: impressions, CTR, CPMs, eCPMs, etc.
  • Fluency in the language of online measurement: unique visitors, page views, visits, referrers, etc.
  • Proficiency in the Microsoft Office Suite (Outlook, PowerPoint, Excel (including formulas))
  • Experience working with Atlassian products like Jira and Confluence
  • Basic knowledge of HTML and website structures
  • Experience taking screenshots, cropping, and basic image editing
  • Keen problem-solving and troubleshooting abilities
  • Familiar with analytics tools such Adobe Analytics, Conviva, Domo and secondary site usage like Chartbeat
  • Strong ability to prioritize tasks
  • Ability to own and manage projects from concept to delivery
  • Must be detail-oriented and have the ability to thrive in a fast-paced environment
  • Must be available and willing to work extended hours as occasionally needed, including weekends and holidays, to meet business needs
  • Knowledge of Adobe Creative Suite products like Photoshop, InDesign, Illustrator is a plus

    NBCUniversal International Networks is one of the world’s premier entertainment portfolios, delivering quality content and compelling brands to over 176 territories across Europe, the Middle East, Africa, Latin America and Asia Pacific.  The channel brands in the portfolio include Universal Channel, Syfy, E! Entertainment Television, 13th Street, DIVA, Studio Universal, Telemundo, The Style Network and Golf Channel. These unique brands deliver a full range of entertainment experiences to local audiences across the globe; the portfolio also includes Movies 24 in the UK. Further, NBCUniversal News Group, one of the most influential and respected portfolios of on-air and digital news properties in the world, operate CNBC and NBC News internationally.

    NBCUniversal International Networks is a division of NBCUniversal, one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks, and a suite of leading Internet-based businesses. NBCUniversal is a subsidiary of Comcast Corporation.

    NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

  • We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

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