Product Manager

Location
North Hills, New York
Salary
competitive
Posted
Oct 31, 2019
Metro Area
New York
Duration
Full Time

The Product Manager (PM) in the Digital Document Services (DDS) team works closely with all PMs across the Contracting business with the analysis of product features, vision and planning of all assigned products and then could lead the products execution throughout the life cycle.  The PM will be responsible for analyzing existing and new technologies as well as staying in tune with current market developments and conducting competitive analysis.  As a function of this role you will gather and prioritize product and customer requirements while working closely with the product owner to develop technical specifications according to current needs, and support the product’s ongoing maintenance and enhancements. As Product Manager you will also partner with the software engineering development team in overseeing and approving product designs, enhancements, and quality.  Additionally, you will interface with customers, sales and marketing to drive product direction and confirm capabilities meet market needs, to ensure revenue and customer satisfaction goals are exceeded. 
Responsibilities

  • Product Analysis 
    • In conjunction with the contracting product management group, provides product analysis, strategy and product planning and execution across multiple contracting products
    • Responsible for working closely with all stakeholders (to ensure their interests are included in the release) and the team (to make sure the release is developed by the deadline and within budget).
    • Formulate new product concepts or product enhancements to existing products to deliver on product revenue goals
    • Builds and confirms the new product business case and vision with stakeholders
    • Assists and leads enabling the requirements definition by Product Owners
    • Measures and assesses client satisfaction with new product/project introductions
    • Maintain a product roadmap for owned products
  • Product Performance 
    • Monitor product financial, sales, and marketing metrics, interpret the data for trends, and formulate any corrective action
    • Collects and analyzes customer preferences and needs to identify potential markets and factors affecting product demand. Conducts market research that will assist in driving feature prioritization. 
    • Analyze existing and new technologies as well as market developments and competition and work with SPM to develop product technical specifications and requirements according to needs
    • Identify improvements and changes in process, packaging, positioning, messaging, and targeting in order to enhance product revenues and direct cost attributed to product
    • Manage enhancement requests to current product lineup to affect product fit in the current year
  • Sales and Marketing Enablement
    • Assists and leads providing key product information to the Project Readiness team to enable marketing, sales, support and launch activities around the assigned product
    • May lead creating and giving sales and training presentations necessary to run campaigns and support customer visits
    • Provides Support and Services organization with product knowledge for owned products
    • Act as an advocate for his / her products
    • Recommend any process improvements and content necessary to enable Sales and Marketing of the owned products
  • Product Support and Services Enablement 
    • Act as the subject matter expert for the owned products and provides or facilitates getting key information out to enable supp
    • Bachelor’s Degree in Computer Related Field, Business Management or Marketing
    • 2-3 years of experience in business analyst and/or Product Manager in a technology-focused role
    • Prior product management experience a must
    • Prior experience working in an Agile software development environment a must
    • Advanced interpersonal communication skills and ability to relate with and understand business audience and develop technology solutions
    • Experience in defining and building API platforms
    • Possess ability to relate with and understand business audience and develop technology solutions (a blend of both business and technical skills)
    • Experienced working with software engineering teams on complex products and working through all phases of development cycle in order to deliver product to market
    • Desire to work in a fast-paced environment where information must be readily digested and decisions made expeditiously
    • Proactive problem solving skills and the ability to balance multiple complex initiatives and tasks
    • Strong understanding of development processes, quality assurance, and project
      management methodologies
    • Must have excellent critical thinking skills - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
    • Excellent verbal, written, presentation, analytical, and listening skills.


    •  
  • Sorting and implementing the owned products
  • Conduct product training, presentations and briefs as needed

Qualifications:

  • Bachelor’s Degree in Computer Related Field, Business Management or Marketing
  • 2-3 years of experience in business analyst and/or Product Manager in a technology-focused role
  • Prior product management experience a must
  • Prior experience working in an Agile software development environment a must
  • Advanced interpersonal communication skills and ability to relate with and understand business audience and develop technology solutions
  • Experience in defining and building API platforms
  • Possess ability to relate with and understand business audience and develop technology solutions (a blend of both business and technical skills)
  • Experienced working with software engineering teams on complex products and working through all phases of development cycle in order to deliver product to market
  • Desire to work in a fast-paced environment where information must be readily digested and decisions made expeditiously
  • Proactive problem solving skills and the ability to balance multiple complex initiatives and tasks
  • Strong understanding of development processes, quality assurance, and project management methodologies
  • Must have excellent critical thinking skills - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Excellent verbal, written, presentation, analytical, and listening skills.

Preferred Skills and Experience:

  • Knowledgeable of or experience in the Automotive industry with an understanding of end-to-end lender and dealership operations
  • Proficiency in MS Excel, PowerPoint, Rally and Visio (or other flowcharting tool)

 

 

About Cox Automotive

 

 

Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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