Account Supervisor

10022, New York City
Based on experience
Nov 08, 2019
Metro Area
New York
Full Time

Position: Account Supervisor

Status: Full-time + exempt

Mentored by: Account Director



Covet PR is a national public relations firm devoted to healthy consumer food, beverage, beauty and lifestyle brands. Deeply rooted in all things wellness, we stay ahead of the trends to catapult industry innovators to become household names. We only partner with category leaders who beyond selling something good, are doing good, too—brands who make this world a happier and healthier place.



The Account Supervisor leads teams by proactively assessing the needs of his/her clients and fellow team members and putting together strategic plans to set an organized cadence for completing tasks. This person should be able to efficiently execute media results that move the needle for clients. This person should display patience, compassion and consideration towards others as they take on a more high-level role within their teams and train and develop their team members to be executors of strategy to achieve each client’s overall goals. 



Account Management


Serves as resident expert on client, competitive environment and related subjects


Proactively assigns tasks to team members with context and expectations clearly outlined


Takes the lead in matters concerning client conflict and concerns
 before escalating to next level of management


Provides direct client communication as needed and is viewed as the senior strategist by both the client and team


Has a firm understanding of budgets and can communicate this knowledge to clients as needed


Manages service retainers and project budgets



Media & Influencer Relations


Has reliable network of media and influencer contacts to be able to land key placements in various outlets for clients


Attends events, desksides and media tours on behalf of clients as needed


Conducts media training with clients and team members, as needed





Implements comprehensive strategy and plan for media events, press conferences, conventions, media tours, desksides, etc. to be executed by the team


Communicates “big picture” logistics and tactics to teams


Provides framework for tracking and measuring client results so team can effectively communicate ROI to client





Trains junior team members in areas of research, writing, media relations and client communication 


Takes time to regularly check-in with team on progress of pending tasks


Consistently completes one-on-one check-in’s with staff to proactively plan, discuss concerns, give feedback, and provide general guidance in all areas of work



Agency Development


Contributes new ideas to better the overall performance and efficiency of the agency


Leads by example in embracing and supporting agency processes and procedures





Writes and edits materials with keen eye and in a timely fashion


Lead creative brainstorms and inspire collaboration


Maintain accurate timesheets on a daily basis


Remain punctual, professional and polished at all work related functions


Close the loop on assignments and notify team members when action items are complete





Excellent written and verbal communication skills


Confidence in presenting ideas to team and clients


Strong ability to multitask, prioritize, and pivot focus


Adaptable to new process, direction, and change


Thinks ten steps ahead and is always prepared


Welcomes feedback and is committed to personal and professional growth


Teaches and mentors junior staff members in their development


Responsive to client needs and able to manage client expectations



Covet PR’s Core Values


We lead with compassion


We are obsessed with client satisfaction


We are hungry


We are innovative


We own it





Bachelor’s Degree in Public Relations, Journalism, Communications, or a related field


5 - 7 years of professional experience in Public Relations, ideally in the CPG space




Working Conditions


May require evening and weekend work, as needed


May require travel for work




Physical Requirements


May require extended periods of sitting, working in front of a computer






Based on experience




Benefits & Perks


Generous paid-time off


Ample paid holidays throughout the year


Medical, dental and 401k after 90 days


Cell phone stipend


Commuter benefits FSA card (for parking or transit)


Quarterly team building activities outside of work


Summer Fridays (May through September)


& much more!



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