Account Supervisor

Location
10022, New York City
Salary
Based on experience
Posted
Nov 08, 2019
Metro Area
New York
Duration
Full Time

Position: Account Supervisor

Status: Full-time + exempt

Mentored by: Account Director

 

 

Covet PR is a national public relations firm devoted to healthy consumer food, beverage, beauty and lifestyle brands. Deeply rooted in all things wellness, we stay ahead of the trends to catapult industry innovators to become household names. We only partner with category leaders who beyond selling something good, are doing good, too—brands who make this world a happier and healthier place.

 

 

The Account Supervisor leads teams by proactively assessing the needs of his/her clients and fellow team members and putting together strategic plans to set an organized cadence for completing tasks. This person should be able to efficiently execute media results that move the needle for clients. This person should display patience, compassion and consideration towards others as they take on a more high-level role within their teams and train and develop their team members to be executors of strategy to achieve each client’s overall goals. 

 

 

Account Management

 

Serves as resident expert on client, competitive environment and related subjects

 

Proactively assigns tasks to team members with context and expectations clearly outlined

 

Takes the lead in matters concerning client conflict and concerns
 before escalating to next level of management

 

Provides direct client communication as needed and is viewed as the senior strategist by both the client and team

 

Has a firm understanding of budgets and can communicate this knowledge to clients as needed

 

Manages service retainers and project budgets

 

 

Media & Influencer Relations

 

Has reliable network of media and influencer contacts to be able to land key placements in various outlets for clients

 

Attends events, desksides and media tours on behalf of clients as needed

 

Conducts media training with clients and team members, as needed

 

 

Strategy

 

Implements comprehensive strategy and plan for media events, press conferences, conventions, media tours, desksides, etc. to be executed by the team

 

Communicates “big picture” logistics and tactics to teams

 

Provides framework for tracking and measuring client results so team can effectively communicate ROI to client

 

 

Mentorship

 

Trains junior team members in areas of research, writing, media relations and client communication 

 

Takes time to regularly check-in with team on progress of pending tasks

 

Consistently completes one-on-one check-in’s with staff to proactively plan, discuss concerns, give feedback, and provide general guidance in all areas of work

 

 

Agency Development

 

Contributes new ideas to better the overall performance and efficiency of the agency

 

Leads by example in embracing and supporting agency processes and procedures

 

 

 General

 

Writes and edits materials with keen eye and in a timely fashion

 

Lead creative brainstorms and inspire collaboration

 

Maintain accurate timesheets on a daily basis

 

Remain punctual, professional and polished at all work related functions

 

Close the loop on assignments and notify team members when action items are complete

 

 

Skills

 

Excellent written and verbal communication skills

 

Confidence in presenting ideas to team and clients

 

Strong ability to multitask, prioritize, and pivot focus

 

Adaptable to new process, direction, and change

 

Thinks ten steps ahead and is always prepared

 

Welcomes feedback and is committed to personal and professional growth

 

Teaches and mentors junior staff members in their development

 

Responsive to client needs and able to manage client expectations

 

 

Covet PR’s Core Values

 

We lead with compassion

 

We are obsessed with client satisfaction

 

We are hungry

 

We are innovative

 

We own it

 

 

Qualifications

 

Bachelor’s Degree in Public Relations, Journalism, Communications, or a related field

 

5 - 7 years of professional experience in Public Relations, ideally in the CPG space

 

  

 

Working Conditions

 

May require evening and weekend work, as needed

 

May require travel for work

 

 

 

Physical Requirements

 

May require extended periods of sitting, working in front of a computer

 

 

 

Compensation

 

Based on experience

 

 

 

Benefits & Perks

 

Generous paid-time off

 

Ample paid holidays throughout the year

 

Medical, dental and 401k after 90 days

 

Cell phone stipend

 

Commuter benefits FSA card (for parking or transit)

 

Quarterly team building activities outside of work

 

Summer Fridays (May through September)

 

& much more!

 

 

Similar jobs

Similar jobs