Manager, Account Services

Posted: 11/9/2019

Location: New York, New York
Function: Sales & Business Development
Specialty: Business Development, Sales
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive


As a Manager of Account Services Hispanic Team, you will report directly into the Account Services Sr. Director. The responsibilities are to be the day to day liaison of a team of account service representatives responsible for providing post-sales support to NBCU advertising clients

Duties and Responsibilities

Responsibilities:
  • Acts as day- to- day liaison between the ASR team and the following groups: Advertising Sales, Strategic Planning, Inventory Management, Commercial Operations/Ad Ops, Finance and Billing to aid in resolving issues
  • Represent the ASR team on projects regarding new applications, processes and procedures
  • Work closely with ASR team to tactically drive company-wide goals and initiatives
  • Maintain agency contact with personnel in various departments such as buying, accounting and traffic
  • Work closely Director to improve best practices and business processes

  • Leadership and Training:
  • Ensure that the day-to-day operations of the ASR team are running smoothly, that accounts are properly managed and that the team is performing to meet both individual and team based goals
  • Provide continuous education and mentoring for ASR team
  • Analyze team workload and find ways to balance it across the group


  • Qualifications:
    • Bachelor's degree
    • Minimum 3+ years’ experience in media sales environment
    • Previous experience with Sales systems, and Microsoft Office Suite (i.e. Excel, PowerPoint)

    Eligibility Requirements:
    • Interested candidates must submit a resume/CV through www.nbcunicareers.com to be considered
    • Prior management experience preferred
    • Willingness to travel and work overtime, and on weekends with short notice
    • Must be willing to work in New York, NY
    • Must be willing to submit to a background investigation
    • Must have unrestricted work authorization to work in the United States
    • Must be 18 years or older

    • Prior experience in an Account Services or Sales Planning leadership role preferred
    • Excellent computer skills, demonstrated analytical ability and organizational/project management skills
    • Knowledge of Nielsen rating system Network/cable ad sales traffic and/or planning knowledge is required.
    • Proven ability to multi-task
    • Strong interpersonal skills and proven ability to communicate effectively with all levels within the organization
    • Proven ability to thrive in a dynamic, fast-paced, deadline-driven media environment
    • Prior management experience

    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

    NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

    We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

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